Patient Navigator
$24 - $26 per hourPinnacle Fertility, Inc.
Company Overview Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at About the Role The Patient Navigator is an ideal opportunity for those seeking to be an integral part of a fertility patient’s journey toward becoming a parent. If you are customer service-minded, compassionate, and enjoy a fast-paced environment with a variety of duties, then this is the role for you. The Patient Navigator position at Pinnacle will allow you to engage with the patient throughout their journey while working closely with a multidisciplinary team to provide excellent patient care. We are seeking a Patient Navigator to join our dedicated team at Pinnacle Fertility - Illinois in Oak Brook, IL. This is a full-time, on-site position, working Monday - Friday, 8:30 AM - 5:00 PM. Key Responsibilities Serve as the primary point of contact for patients, guiding them through their treatment plan and providing education on procedures, testing, and follow-up care. Coordinate and schedule patient appointments, tests, and referrals to ensure a smooth continuum of care. Assist patients with understanding their medical care, insurance coverage, and available financial resources. Communicate with healthcare providers, clinical staff, and administrative teams to ensure seamless patient care coordination. Maintain accurate and up-to-date patient records, including documentation of interactions and care plans in the electronic medical record (EMR) system. Provide emotional support and resources to patients and their families, addressing any concerns or barriers to care. Participate in team meetings, case conferences, and quality improvement initiatives to enhance patient care delivery. Educate patients on treatment protocols, self-care strategies, and medication usage. Track patient progress, follow up on missed appointments, and ensure compliance with treatment plans. Advocate for patients’ needs and help resolve any issues or barriers to care. Assist with after-hours call coverage on a rotating schedule, ensuring patient needs are addressed appropriately. Other duties and project as assigned Position Requirements Education: High School Diploma required. Bachelor’s degree (preferred) Experience: Minimum of 2 years of experience in customer service, patient navigation, case management, or a related healthcare role. 1 year of fertility experience preferred. Skills: Strong knowledge of healthcare systems, insurance processes, and patient advocacy. Excellent communication, organizational, and problem-solving skills. Proficiency in using electronic medical records (EMR) and other healthcare software. Bilingual skills are a plus. Compensation & Benefits Hourly Rate: $24.00 - $26.00 (Final offers based on experience, skills, and qualifications.) Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details will be provided during the interview process. Diversity & Inclusivity At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Pinnacle Fertility, Inc.
$24 - $26 per hour
Pinnacle Fertility, Inc. is seeking a Patient Navigator to join their team in Oak Brook, Illinois. In this full-time, on-site position, you will guide patients through their fertility treatment journey, providing education and seamless care coordination. Ideal candidates...SuggestedHourly payFull time- ...generally include the following: Scheduling & Intake Coordination Schedule new patient referrals and assign appropriate clinical staff Confirm receipt of referrals and enter referral information into systems...SuggestedWork at office
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TVG-Medulla, LLC
Oak Brook, IL3 days ago $19.8 - $29.7 per hour
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Fertility Providers Alliance in Oak Brook is seeking a part-time Phlebotomist to perform blood collections and ensure accurate patient information logs. The ideal candidate should have a high school diploma and either a phlebotomy certification or relevant experience. Strong...Hourly payPart timeMonday to FridayFlexible hoursDay shift$17.5 - $24.5 per hour
Labcorp is seeking a Part-time Phlebotomist in Oak Brook, Illinois. This role involves performing blood collections, maintaining logs, and providing customer service. Qualified candidates should have a high school diploma and phlebotomy certification or experience. This...Hourly payPart timeDay shift- ...Patient Services Representative Independence Plus is now hiring a full-time Patient Services Representative. This position will be based out of our Oak Brook, IL (DuPage County) office and reports to the Intake and Patient Services Manager. Full benefits available;...Full timeWork at officeImmediate start
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Department: MED-Obstetrics & Gynecology Salary/Grade: EXS/5 Job Summary This Patient Navigator position will support an antenatal patient navigation research program, Partnering with Antenatal Navigators to Transform Health in Pregnancy (PATH). The study seeks to improve...Work at officeLocal area- ...mission, drive the organization forward, and recognize the positive impact they can bring to our communities. Position Summary The Patient Navigator plays a critical role in supporting patients by developing and implementing individualized, multi-session, time-limited...Work at officeLocal areaRemote work
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