Account Executive

Job Description

Company Description MCM Transportation, LLC is a premier provider of third-party logistics solutions serving businesses of all sizes. The company delivers comprehensive, cost-effective services that support transportation, inventory, and distribution needs for high-volume, time-sensitive shippers. With over 20 years of experience, MCM Transportation offers customized 24/7/365 logistics solutions backed by a knowledgeable and service-oriented team. The organization is committed to reliability, dedication, and efficient supply chain solutions, helping customers optimize operations and reach their full potential.\n
Role Description The Account Executive is a full-time, on-site role based in Glendale, AZ. This position is responsible for managing a portfolio of customer accounts, building strong relationships with shippers, and serving as the primary point of contact for ongoing logistics needs. Day-to-day tasks include identifying customer requirements, coordinating transportation solutions with internal operations teams, tracking shipments, and resolving service issues in a timely and professional manner. The Account Executive will monitor account performance, prepare quotes and proposals, and collaborate with team members to ensure cost-effective, reliable service. The role also involves prospecting new business opportunities, maintaining accurate account records, and contributing to continuous improvement in customer service and operational efficiency.\n
Qualifications
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• Logistics and transportation knowledge, including familiarity with 3PL services and time-sensitive, high-volume shipping.
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• Customer relationship management skills, with experience in account management, client communication, and service issue resolution.
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• Sales and business development abilities, including prospecting, qualifying leads, preparing proposals, and negotiating pricing.
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• Operational coordination skills, such as scheduling shipments, monitoring carrier performance, and ensuring on-time delivery.
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• Strong organizational and administrative skills, including attention to detail, data entry accuracy, and use of CRM or TMS software.
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• Effective verbal and written communication skills, with the ability to present solutions clearly to internal teams and customers.
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• Proficiency with standard office software (e.g., MS Office suite) and comfort working with technology-driven logistics tools.
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• Ability to work on-site in Glendale, AZ, manage multiple priorities, and maintain professionalism in a fast-paced environment.
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• Relevant experience in transportation, logistics, supply chain, or account management; a bachelor’s degree in business or a related field is beneficial but not required.
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