Account Executive

About EPIC International

At EPIC International, we create experiences that inspire, connect, and reward. We specialize in designing and executing world-class corporate meetings, conferences, incentive travel programs, and special events for clients around the globe.

As we continue to grow, we are seeking a dynamic, results driven Account Executive to drive revenue growth through new business development, client acquisition and the strategic management of existing client relationships.

Position Summary

This role is responsible for identifying and pursuing new business opportunities, developing relationships with prospective clients, and expanding EPIC’s presence in the corporate events, incentive travel, meetings and hospitality industries. The Account Executive will serve as a trusted partner to existing clients, identifying opportunities to expand relationships, increase revenue and deliver exceptional service.

The ideal candidate is a proactive business developer who thrives on building relationships, generating new business and converting opportunities into long-term client partnerships. This is not simply an account management position. Success requires a demonstrated ability to prospect, develop a pipeline, close new business and consistently contribute to the company’s revenue growth. Significant travel required.

KEY RESPONSIBILITIES

1. New Business Development & Client Acquisition

• Proactively identify, research and pursue new business opportunities within EPIC’s target markets
• Develop and execute a strategic business development plan focused on acquiring new clients and generating incremental revenue.
• Build and maintain a robust pipeline of qualified prospects through networking, referrals, industry events, targeted outreach and other lead generation activities.
• Initiate contact with prospective clients, establish relationships with key decision-makers, and identify opportunities for EPIC’s services.
• Conduct discovery meetings to understand prospective clients' business objectives, event requirements, budgets, and decision-making processes. 
• Develop and deliver compelling sales presentations, proposals, and customized solutions that demonstrate EPIC's capabilities and value. 
• Lead the sales process from initial prospecting and qualification through proposal development, negotiation, and contract execution. 
• Consistently meet or exceed established new business development and revenue targets. 
• Monitor industry trends, competitor activity, and emerging market opportunities to identify potential new clients and business segments.

2. Existing Client Relationship Management & Account Growth

• Develop and maintain strong, long-term relationships with assigned clients, serving as their primary point of contact for business development and account strategy. 
• Gain a thorough understanding of each client's business objectives, organizational structure, event programs, and future needs. 
• Identify opportunities to expand existing accounts through additional events, incentive programs, meetings, and other EPIC services. 
• Proactively engage existing clients to uncover new projects and opportunities for incremental business. 
• Conduct regular client meetings and account reviews to evaluate satisfaction, identify upcoming needs, and strengthen relationships. 
• Develop strategic account plans for key clients, including revenue objectives, growth opportunities, and relationship development strategies. 
• Collaborate with EPIC's operations and event planning teams to ensure client expectations are communicated and consistently met. 
• Support client retention and contract renewals while identifying opportunities to increase the overall value of each account.
• Address client concerns promptly and professionally, coordinating with internal teams to resolve issues and preserve client relationships.

3. Sales Strategy, Revenue Growth & Pipeline Management

• Develop and execute individual sales strategies aligned with EPIC's overall business objectives and revenue goals. 
• Maintain an active and diversified sales pipeline that includes both new client opportunities and expansion opportunities within existing accounts. 
• Establish measurable sales objectives and develop action plans to achieve or exceed assigned revenue targets. 
• Accurately track sales activities, prospective opportunities, client communications, and anticipated revenue using the company's CRM and reporting systems.
• Provide regular pipeline updates, sales forecasts, and progress reports to leadership. 
• Identify potential obstacles to closing business and develop strategies to advance opportunities through the sales cycle. 
• Partner with leadership to evaluate pricing, profitability, and commercial terms for prospective business. 
• Ensure proposed programs and client commitments align with EPIC's operational capabilities and financial objectives.

4. Proposal Development, Contracting & Client Negotiations

• Collaborate with internal teams to develop competitive, customized proposals and program recommendations that meet client objectives. 
• Lead client-facing discussions regarding program scope, pricing, services, and contractual terms. 
• Coordinate with EPIC's operations, finance, and legal teams to ensure proposals and agreements accurately reflect the company's service capabilities, financial requirements, and contractual standards. 
• Negotiate business terms within established company guidelines and obtain appropriate internal approvals. 
• Facilitate the timely execution of client agreements and ensure a smooth transition from the sales process to program planning and execution. 
• Maintain responsibility for the ongoing commercial relationship with the client throughout the program lifecycle.
• Negotiate business terms within established company guidelines and obtain appropriate internal approvals. 
• Facilitate the timely execution of client agreements and ensure a smooth transition from the sales process to program planning and execution. 
• Maintain responsibility for the ongoing commercial relationship with the client throughout the program lifecycle. 

5. Internal Collaboration & Client Experience

• Work closely with EPIC's event planning and operations teams to ensure a seamless transition of new business following contract execution. 
• Clearly communicate client objectives, expectations, budgets, contractual commitments, and other relevant information to the assigned program team.
• Participate in internal planning and strategy meetings as needed to support successful program execution.
• Maintain ongoing communication with clients throughout the planning and execution process while allowing the assigned event planning team to manage day-to-day program logistics. 
• Collaborate with marketing to identify target markets, develop sales materials, and implement lead-generation initiatives. 
• Represent EPIC professionally at client meetings, industry conferences, networking events, trade shows, and other business development opportunities.

REQUIRED QUALIFICATIONS

• Bachelor's degree in business, marketing, hospitality, communications, or a related field, or equivalent professional experience.
• MUST HAVE 3-5 years of experience in business development, outside sales, account management, or a related client-facing sales role. 
• Demonstrated success in generating new business, acquiring clients, and meeting or exceeding sales and revenue targets. 
• Experience managing complex sales cycles, developing proposals, and negotiating client agreements. 
• Strong relationship-building skills with the ability to establish credibility and trust with senior-level decision-makers. 
• Excellent verbal and written communication, presentation, and negotiation skills. 
• Strong organizational and time-management skills, with the ability to manage multiple prospects, clients, and competing priorities. 
• Ability to work independently, take initiative, and maintain accountability for individual sales objectives.
• Ability to travel for client meetings, industry events, and business development activities as needed.

PREFERRED QUALIFICATIONS

• Experience in corporate event planning, incentive travel, meetings and conferences, hospitality, destination management, or a related industry. 
• Established relationships with corporate meeting planners, incentive travel decision-makers, procurement professionals, or other potential buyers of EPIC's services. 
• Experience selling customized, high-value services involving multiple stakeholders and extended sales cycles. 
• Demonstrated ability to develop and grow a portfolio of corporate accounts. 
• Experience working collaboratively with event operations and program management teams.
• Experience with hotel sourcing and contract negotiations.

COMPENSATION

$75,000-$80,000 base salary plus commission opportunities tied to new business development, revenue growth, and achievement of established sales goals.