Maintenance Technician

WHO WE ARE

Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.

An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests.

As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.

Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?

JOB DESCRIPTION SUMMARY

Maintaining high company standards, the Maintenance Tech supplements maintenance, procedures, and management efforts to keep the resort in a clean, safe, and orderly condition.

DUTIES AND RESPONSIBILITIES

The Maintenance Tech contributes to the achievement of the maintenance department's goals by providing daily attention to the appearance of resort buildings, grounds, and common areas. Responsible for the maintenance of all facilities including rooms, pools, laundry rooms, barbecues, fixtures, drains, grounds, and clubhouses, as assigned by the AGM, Maintenance. Remains informed and aware of conditions that could have an impact on our ability to maintain a high-quality environment for our guests and owners. Maintenance Tech performs additional duties as assigned. Typical duties include, but are not limited to:

• Maintenance and troubleshooting in plumbing, electric and HVAC repairs with minimal assistance or supervision.
• Maintenance, troubleshooting, and installing all major appliances.
• Inspecting and reporting issues in the resort amenities, buildings, guest units, grounds, pool areas, and resort equipment
• Assists Techs with troubleshooting and installing equipment, appliances, and HVAC.
• Perform plumbing maintenance such as pipes, drains, faucets, disposals, showers, and Jacuzzi tubs using methods that include soldering, brazing silver, PVC, CPVC, and fittings.
• Backup support to others, special projects as requested, and/or any legitimate business task within the scope of your responsibilities.
• Maintenance on pools and pool equipment. Testing and adjusting pool chemical levels according to health codes.
• Conducting preventative maintenance on equipment, buildings, and guest units.
• Maintaining accurate records of repairs.
• Respond to maintenance calls from resort guests and staff.
• Report any major issues to the supervisor or manager.

SAFETY

• Ensure that all safety rules are observed.
• Practice and encourage proper safety procedures for equipment & chemical use.
• Practice and encourage proper safety procedures for physical exertion that involves bending, lifting, and climbing.
• Know tornado, fire, and disaster procedures and help coordinate evacuation efforts if necessary.
• Understand and be capable of completing the SMD accident/injury incident report forms/documents.
• Follow all safety procedures and regulations, including the use of PPE and handling of chemicals in accordance with environmental and health guidelines, and maintain a clean and organized work environment that is safe for guests and staff.

WORK SCHEDULES

Given that we are in the hospitality industry and operations are 24 hours, 7 days per week, schedules will vary by department based on seasonality and business needs. All employees are encouraged to recognize there is a certain level of flexibility expected based on legitimate business situations. For office staff, slight variations of start and end times are available by department based on business needs. However, once a schedule is determined, employees should ensure they are timely based on their established schedule. Requests for schedule adjustments should be submitted to your immediate manager and may be considered if it meets the needs of the business.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Good verbal and written communication skills for interaction with employees, guests, vendors, and the public including the ability to read, write, and communicate in English.
• Basic math skills.
• Desire 2+ Years' experience in maintenance work.
• Basic HVAC and appliance troubleshooting skills.
• Ability to use hand tools and power tools safely
• Ability to work overtime and/or weekends as required.
• Ability to walk extensively, climb ladders, stairs and lift 50lbs or more.
• Valid driver's license in good standing.
• Reliable transportation
• Excellent customer service skills
• Ability to work independently or in a team environment
• Strong problem-solving skills and attention to detail
• Ability to work in various environmental conditions, including indoor and outdoor settings.

BENEFITS (if eligible)

• Weekly Pay and Direct Deposit
• Health Insurance (Medical/Vision/Dental)
• Company-Paid Life Insurance
• Paid Time Off (PTO) Program
• Paid Vacation and Holiday Pay
• 401 (K) Retirement Plan with a Company Match (based on eligibility)
• Employee Wellness Programs
• Fitness Center Reimbursement
• Ongoing Professional Development Opportunities
• Employee Family & Friends Discounted Stays
• Various Employee Discounts (Local Businesses and National Retailers)
• Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
• Company-Supplied Uniforms and Equipment (Applicable Positions)
• Flexible Work Schedules