Technician Team Manager

Lead your team. Serve patients. Help shape the future of Eagle Vision One.

Eagle Vision One is growing, and we are seeking multiple motivated, patient-focused leaders to join our team as Team Managers for our expanding Clinic Technician Teams.

As we continue expanding with the opening of our new Eye Health Center this October and our third Vision Clinic in Star this December, we're looking for leaders who are passionate about developing people while continuing to provide exceptional patient care.

The Team Manager is a hands-on leadership role responsible for the day-to-day leadership of the Technician Team within a single Eagle Vision One clinic. Team Managers continue working directly with patients while coaching team members, managing workflow, solving problems, and helping create a consistent, legendary patient experience. Directors partner with Team Managers to provide coaching and leadership development, but Team Managers are the direct leaders of their departments.

What You'll Do

As a Team Manager, you'll combine exceptional patient care with meaningful leadership responsibilities by:

• Providing outstanding patient care through technician duties, diagnostic testing, documentation, and patient education.
• Leading the daily operations of your department while remaining an active member of the Technician Team.
• Coaching and developing team members through training, feedback, and mentorship.
• Supporting onboarding and helping team members progress through their training levels.
• Managing workflow to ensure efficient operations and an exceptional patient experience.
• Resolving patient concerns and confidently navigating challenging situations.
• Communicating department initiatives and process improvements.
• Collaborating with the other Team Managers within your clinic to coordinate daily operations.
• Partnering with Directors to strengthen your department and support organizational initiatives.
• Helping build a culture of accountability, teamwork, continuous improvement, and legendary patient service.

What We're Looking For

Whether you've formally led a team before or have consistently been the person others turn to for guidance, we're looking for someone ready to lead with confidence, humility, and a genuine desire to help others succeed.

The ideal candidate is:

• Someone who naturally earns the trust and respect of teammates.
• Passionate about developing others while continuing to serve patients.
• Calm under pressure with strong judgment and problem-solving abilities.
• An excellent communicator who balances empathy with accountability.
• Organized, dependable, and able to prioritize in a fast-paced clinical environment.
• Comfortable making decisions, taking initiative, and taking ownership of their department.
• Committed to delivering exceptional patient care and supporting the success of the entire team.

Applicants selected for an interview will complete a leadership aptitude assessment.

Requirements

• High school diploma or equivalent.
• Minimum of two years of experience in optometry or ophthalmology.
• Demonstrated success in patient care and team collaboration.
• Ability to work 40 hours per week.
• Strong computer skills and experience with electronic medical records.
• Reliable attendance and punctuality.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Ongoing leadership development and weekly training.
• Team-building events and a supportive workplace culture.
• Pay DOE

About Eagle Vision One

For nearly 25 years, Eagle Vision One has proudly served the Treasure Valley by providing comprehensive eye care with a commitment to legendary patient service. With locations in Eagle and Meridian and a team of providers dedicated to exceptional care, we are one of Idaho's largest privately owned eye care practices and have been voted Idaho's Best Eye Care Provider.

Each Eagle Vision One Vision Clinic is supported by a leadership team made up of Team Managers from each department. Together, they coordinate daily operations, support their teams, and help ensure every patient receives the exceptional care Eagle Vision One is known for.

If you're ready to take ownership of a team, invest in the success of others, and continue providing exceptional patient care, we'd love to hear from you.

Visit eaglevisionone.com to learn more about our practice, take a virtual office tour, and see what our patients have to say. We look forward to receiving your application!

Employment Type: Full Time
Years Experience: 1 - 3 years
Bonus/Commission: No