Full-Time Customer Service Representative

Scentsy/IBF Only

Are you a customer service superstar in search of a job that has a consistent schedule and great benefits? Scentsy is hiring Customer Service Representatives to support our independent sales Consultants & customers!

What’s in it for you? We provide medical , dental , vision and retirement benefits (401k matching!), free on-site gym , and a discount in our on-site cafeteria (our favorite benefit!)

This position is located at our beautiful office in Meridian and the hours are 8:00am - 4:30pm Monday - Friday.

What does a Customer Service Representative do every day?

You will be answering questions and solving problems for our independent sales Consultants and/or customers by:

Answering 35-45 phone calls per shift
Responding simultaneously to multiple chat messages; around 40-50 per shift
Replying to email inquiries
Providing GREAT customer service!

What should I be able to do to be awesome at this job?

Work with technology
Be comfortable using multiple software platforms at one time
Solve problems and know when to ask for help (if you can’t solve the problem!)
Be positive and upbeat both over the phone and through written communication
English/Spanish bilingual preferred!

Sounds great, what’s next?

Submit your application
Complete a grammar/ written assessment
If you pass the assessment, we’ll reach out to schedule an interview

Apply

Vacancy posted 4 days ago

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