AR Representative

Job Description

Job Description

The Accounts Receivable Representative is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding balances. This role serves as a key liaison between customers, vendors, and internal teams to support financial operations.

Essential functions:

Payment Processing & Cash Application

• Process customer payments via ACH, credit card, and lockbox
• Apply payments accurately across multiple systems and business units
• Troubleshoot and resolve failed or “stuck” transactions
• Scan, track, and deposit incoming checks

Accounts Receivable Management

• Monitor and report on past-due accounts
• Conduct collections activities via phone, email, and written communication
• Send customer statements on a regular cycle
• Reconcile customer accounts and investigate discrepancies
• Enter and track chargebacks (e.g., McKesson, Cardinal, daily order activity)

Customer & Vendor Communication

• Respond to AR-related inquiries and accounting inbox communications
• Work directly with customer AP departments to resolve payment issues
• Serve as a liaison between customers, vendors, and internal teams
• Provide invoices, statements, and supporting documentation upon request

Billing & Invoicing Support

• Generate and distribute invoices across multiple business lines
• Support real-time billing and specialized billing processes
• Address customer billing questions and discrepancies

Accounts Payable & Administrative Support

• Process vendor invoices and maintain organized records
• Enter employee expenses and classify transactions
• Maintain and organize accounting documentation and shared drives

Order Management & Fulfillment

• Process customer orders received via phone, voicemail, email, and fax
• Accurately document order details in CRM systems
• Generate invoices and enter orders into systems (e.g., NAV)
• Create shipping labels (e.g., FedEx) and coordinate shipments
• Send order confirmations and updates to customers

General Accounting Operations

• Manage high-volume accounting inbox and route communications appropriately
• Answer incoming calls related to payments and accounts
• Support accounting projects and cross-functional initiatives as needed

Job Requirements:

• Experience in accounts receivable, billing, or general accounting
• Strong analytical and reconciliation skills
• High attention to detail and accuracy
• Ability to manage high-volume workload and meet deadlines
• Proficiency in accounting systems and Microsoft Office (Excel preferred)

Physical Requirements necessary with or without a *reasonable accommodation:

• Travel by plane and car

Work Conditions:

• Office environment (one level)

Below, you can find our extensive benefits package offered to all full-time employee

Benefits offered for employees include:

• Medical
• Dental
• Life Insurance
• Long Term Disability

**Additional cost when adding dependents

Supplemental benefits include:

• Vision
• Short Term Disability
• Pet Insurance

Other Benefits

• 401(k) Plan with employer match
• Starting with 4 1⁄2 weeks of time off in first year of employment (inclusive of sick, vacation, personal, holidays)
• Maternity Leave
• Paternity Leave
• Annual Bonus Potential
• Annual Merit Increases

Our FLAVORx Benefit Package is always evolving and growing!

FLAVORx is an Equal Opportunity Employer

As an Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, genetic information, military or veteran status, pregnancy, or any other protected characteristic. Employment may be contingent upon receipt of an acceptable drug test, job-related motor vehicle report, as applicable and permissible by law. All qualified applicants who are authorized to work in the United States will receive consideration for employment

Company Description

If you’ve ever had to wrestle with a crying child to get them to take their medicine, only to have them kick, scream, fight, and eventually spit it out anyway, or even if you were once that child yourself, then you know all too well the stress many parents face when their kids are sick. For over 25 years, FLAVORx has been committed to making medicine-time a better experience for kids and parents by letting children choose the taste of their liquid medicine and improving the drugs palatability. Our customers include some of the largest retailers in the U.S., including CVS, Walgreens, and Walmart. In fact, we provide over 45,000 pharmacies across the country with the tools they need to make medicine-time a better experience for the whole family.

We also build and install pharmacy automation equipment that adds water and flavor to a medicine in mere seconds. Most people don’t even realize that pharmacists have to reconstitute antibiotics with purified water before they can be dispensed to patients. This process can be time consuming and error-prone. Our Fillmaster line of dispensers dispenses water automatically, in precise amounts, to improve pharmacy workflow and accuracy. The new FLAVORx Auto even dispenses the customers preferred flavor, completely eliminating the time it takes to flavor medications.

To ensure our pharmacy customers can fill prescriptions with safe, high-quality purified water, we pair our dispensers with a proprietary water purification system designed to meet pharmaceutical specifications. FillPure, our water quality division, includes a growing team of field technicians who are responsible for servicing and maintaining the water purification systems and Fillmaster dispensers. Demand for our equipment is growing rapidly, so we’re expanding our team across many departments to better serve our pharmacy customers.

Company Description

If you’ve ever had to wrestle with a crying child to get them to take their medicine, only to have them kick, scream, fight, and eventually spit it out anyway, or even if you were once that child yourself, then you know all too well the stress many parents face when their kids are sick. For over 25 years, FLAVORx has been committed to making medicine-time a better experience for kids and parents by letting children choose the taste of their liquid medicine and improving the drugs palatability. Our customers include some of the largest retailers in the U.S., including CVS, Walgreens, and Walmart. In fact, we provide over 45,000 pharmacies across the country with the tools they need to make medicine-time a better experience for the whole family. \r\n\r\nWe also build and install pharmacy automation equipment that adds water and flavor to a medicine in mere seconds. Most people don’t even realize that pharmacists have to reconstitute antibiotics with purified water before they can be dispensed to patients. This process can be time consuming and error-prone. Our Fillmaster line of dispensers dispenses water automatically, in precise amounts, to improve pharmacy workflow and accuracy. The new FLAVORx Auto even dispenses the customers preferred flavor, completely eliminating the time it takes to flavor medications.\r\n\r\nTo ensure our pharmacy customers can fill prescriptions with safe, high-quality purified water, we pair our dispensers with a proprietary water purification system designed to meet pharmaceutical specifications. FillPure, our water quality division, includes a growing team of field technicians who are responsible for servicing and maintaining the water purification systems and Fillmaster dispensers. Demand for our equipment is growing rapidly, so we’re expanding our team across many departments to better serve our pharmacy customers.