Support Specialist (Part-Time)

ASCEND Mental Wellness is dedicated to helping individuals discover pathways to optimal mental health and wellness. Our mission is rooted in fostering hope and awareness within the community, ensuring that everyone has access to the support they need.

Part-Time Support Specialist Job Description:

We are seeking a Part-Time Support Specialist to join our team East Side Center team as a part of our Support Services Program. In this role, you will play a vital part in assisting individuals on their journey towards mental wellness. Your contributions will directly impact our mission of promoting well-being and awareness in the community.

The hours you could be called in for would be Mon-Fri 9am-3pm. This position is 24 hours a week. 

Part-Time Support Specialist Education & Qualification Requirements:

• High School diploma or equivalent
• Experience working in human services and/or strong interest in the field of mental health
• Valid NYS driver's license acceptable to Agency insurance standards. Must maintain a valid license.
• Must be of good character and background and display an affinity for working with people with mental illness and/or co-occurring disorders.
• Must have the ability to work independently, have good problem-solving skills and have the ability to work as part of a multi-disciplinary team.

Part-Time Support Specialist Job Responsibilities include, but not limited too:

• Assure the highest degree of member satisfaction, providing quality and efficient services and maintaining an atmosphere of professional service in a client-centered setting.
• Maintain primary contact with a designated number of clients. Complete wellness plans for designated caseload.
• Preparation, cooking, and service of a variety of foods as needed.
• Create and facilitate groups covering a broad range of topics.
• Facilitate and attend community outings in agency vehicles.
• Participate in regularly scheduled staff and support specialist team meetings.
• Attend appropriate in-service trainings and maintain Relias trainings.
• Carry out special tasks as requested by the East Side Center Coordinator or Director of Support Services to ensure smooth functioning of the program, consult with and assist leadership in conducting special projects which may enhance the functioning of the program.
• Provide supportive counseling to clients as appropriate, encourage and model effective communication, personal and interpersonal awareness, and client-centered approach.
• Provide behavioral intervention when necessary and work with clients to establish adequate self-control of problem behavior.
• Related work as required.
• Maintain a safe environment for all clients and staff.
• Maintain effective communication with other staff members and supervisor.
• Preserve human dignity and confidentiality of all clients and act in the best interest of those served through the Agency's programs and services.
• Assure quality of work at all times.
• Adhere to all laws and regulations applicable to the Agency's business.
• Adhere to the Agency's Corporate Compliance Program and established policies and procedures.
• Positively represent the Agency within the community at all times.
• Have adequate computer skills, or more refined for specific job titles.
• Actively participate in Agency sponsored staff development and in-service educational programs as deemed necessary by supervisor, including mandatory trainings assigned per job title.

ASCEND Mental Wellness provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.