Fulfillment Associate

Warehouse Specialist

Crafty is seeking an experienced warehouse specialist for the fulfillment associate role who will support our Chicago market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.

This is an in person role located at our Hayward fulfillment center. This shift operates Monday through Friday from 7:00am - 3:30pm.

Required Attributes

• Resilient: Quickly adapts to change and maintains a positive attitude to ensure ongoing success
• Collaborative: Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success
• Effective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• Problem Solver: You surface and articulate basic problems and explore solutions within existing work projects

Ideal Experience

• Experience in warehouse roles such as inbound, outbound, inventory, fulfillment
• Experience utilizing warehouse equipment such as pallet jacks and fork lifts
• Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities
• Food and beverage industry experience
• Parcel and LTL shipping experience

Don't meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals

• Goal #1: Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability
• Goal #2: Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability

What we offer:

Our people mean everything to us. When you join Crafty, you're joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $24 per hour in Hayward, CA. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.