Starbucks Barista Shift Lead - University of Michigan-Ross School of Business(P/L)

Starbucks Barista Shift Lead - University of Michigan-Ross School of Business(P/L)

Location: Ann Arbor, MI, US, 48109 Career Area: Food Service

The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment. The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.

Job Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepares and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions.
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adheres to Aramark's cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Experience as a successful barista required
• Requires previous cash handling experience
• Requires basic math & counting skills
• Experience in a supervisory or related role preferred
• Must be able to work independently with limited supervision
• Must follow required dress code as assigned
• Able to read and communicate in English and able to follow recipes
• Complete Food Handling Certification as required
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.