Student Worker/Work Study - Advising Advocate- Quad City Campus

Advising Advocate

The Advising Advocate will play a vital role in advocating for their peers and ensuring they feel supported and empowered throughout the academic journey.

Facilitate navigation of the New Student Checklist and work collaboratively with Student Services staff to provide a seamless student experience.

Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.

Bring innovative ideas to organize events, orientations, and informational sessions that enhance understanding of advising services.

Execute phone outreach campaigns.

Attend all meetings and actively participate in training sessions.

Stay informed and knowledgeable about advising practices and campus resources.

Serve as a welcoming first point of contact for the Advising Center.

Engage directly with prospective, new, continuing, and returning students while actively assessing student needs.

Use software tools to access student information and schedule appointments, connecting students with their advisors and relevant resources.

Adhere to the Family Educational Rights and Privacy Act (FERPA) by ensuring confidentiality and security of academic records and student information.

Embrace additional responsibilities as assigned, contributing to a culture of advocacy and support for all students.

Take personal responsibility for maintaining a well-functioning, clean and inviting office environment.

* Current BHC student * Customer Service/Ability to work with the public Other skills/experience may be requested or specified by the department and/or hiring manager at BHC.

Black Hawk College does not sponsor employment visas. Black Hawk College is an AA/EEO employer.