Solutions Operations Lead

Job Title: Solutions Operations Lead
Remote

Responsibilities

• Oversee secure, scalable, and compliant cloud operations, deployment automation, DevSecOps practices, and infrastructure reliability across mission-critical environments.
• Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity.
• Manage provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and applications across various environments.
• Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response.
• Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization.
• Design, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies.
• Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments.
• Establish secure, scalable, and auditable CI/CD processes supporting rapid delivery while maintaining strong quality controls and release discipline.
• Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles.
• Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements.
• Lead remediation planning and operational risk reduction efforts to improve security and compliance posture.
• Support ATO-aligned operational activities, control implementation, and readiness documentation.
• Mentor and lead a team of DevSecOps, cloud, and platform engineers, fostering accountability, collaboration, and technical excellence.
• Collaborate with engineering, architecture, networking, security, and other stakeholders to align operations with enterprise standards and delivery timelines.
• Communicate operational status, risks, recommendations, and opportunities effectively to both technical and non-technical audiences.
• Develop and maintain operational documentation including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines.
• Define and track operational KPIs, deployment metrics, service health indicators, and compliance measures to support transparency and decision-making.
• Identify and implement process, tooling, and automation improvements to enhance reliability, security, and efficiency.
• Support business continuity, disaster recovery, and operational readiness planning.

Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Bachelor’s degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience).
• Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations.
• Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring engineering teams responsible for cloud, DevOps, platform, or security operations.
• Strong hands-on experience with AWS cloud services and hybrid infrastructure environments.
• Experience with Infrastructure as Code (IaC), Terraform, CloudFormation or AWS CDK for provisioning and managing cloud infrastructure.
• Proficiency in building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker.
• Deep understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance.
• Experience implementing security and compliance controls aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust frameworks.
• Experience with system logging, monitoring, alerting, dashboards, and operational observability tools.
• Strong scripting and automation skills using Python, Bash, or similar languages.
• Ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid environments.
• Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders.

Nice-to-Have Skills

• AWS Certified DevOps Engineer – Professional, AWS Solutions Architect, AWS Security Specialty, or equivalent certifications.
• Cybersecurity certifications such as Security+, CISSP, or similar.
• Experience supporting federal or highly regulated environments, including ATO, FISMA, FedRAMP.
• Experience with Kubernetes, Amazon EKS, and orchestration platforms.
• Knowledge of secrets management, policy-as-code, vulnerability scanning, and security automation tools.
• Experience designing high-availability architectures, disaster recovery, and continuity planning.
• Familiarity with monitoring and SIEM tools like CloudWatch, Splunk, Prometheus, Grafana.
• Experience supporting data platforms or AWS-native data services.
• Use of AI-assisted engineering tools for improving delivery and quality.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.