Optician / Optical Sales Associate - Career Changers Welcome

Job Description

Job Description

Herkert Family Eye Care
Indianapolis Indiana 46227
Employment Type: Full-Time
Practice Type: Independently Owned Optometry Practice Compensation: $20.00 an hour 

Love People? Love Learning? Build a Career That Helps Others See the World Differently!

Are you someone who loves helping people, enjoys learning new things, and welcomes feedback as an opportunity to grow? If you're naturally curious, have a positive attitude, and take pride in delivering exceptional customer service, we'd love to meet you!

Herkert Family Eye Care is seeking a friendly, motivated, and detail-oriented Optician / Optical Sales Associate to join our welcoming, patient-focused team.

As an independently owned optometry practice, we believe exceptional eye care is about more than glasses and contact lenses. It's about educating patients, building lasting relationships, and helping people feel confident in their vision and eyewear choices.

Career changers are welcome to apply! If your background is in retail, sales, hospitality, healthcare, or another customer-focused profession, your experience could be a wonderful fit.

We're happy to provide optical training to someone who is enthusiastic about learning, receptive to coaching and constructive feedback, and excited to develop new skills.

What You'll Do

• Help patients select eyeglass frames that complement their personal style, lifestyle, and prescription needs.
• Recommend lenses, coatings, and eyewear upgrades based on individual patient needs.
• Provide personalized eyewear fittings, adjustments, and measurements.
• Educate patients on proper eyewear care, maintenance, and use.
• Assist patients with understanding vision insurance benefits and coverage.
• Verify insurance eligibility, process claims, and obtain necessary authorizations.
• Prepare and submit eyewear orders to optical laboratories.
• Inspect completed eyewear orders to ensure accuracy and quality.
• Communicate with patients regarding orders, pickup dates, and adjustments.
• Maintain attractive, organized frame displays and optical merchandise.
• Assist with inventory management, vendor invoices, and product ordering.
• Collaborate with doctors and team members to deliver an outstanding patient experience.

What Makes You a Great Fit?

We're looking for someone who brings a great attitude, a genuine interest in people, and a willingness to grow professionally.

• You love to learn! You're curious, ask questions, and enjoy developing new skills.
• You're receptive to feedback. You welcome coaching, constructive suggestions, and opportunities to improve.
• You have a growth mindset. You're motivated to become better at what you do and take pride in your progress.
• You're a people person. You enjoy building relationships and helping others feel comfortable and valued.
• You're detail-oriented. You understand that accuracy and organization make a difference.
• You're a team player. You communicate respectfully, collaborate well, and support your coworkers.
• You're comfortable with technology. You can navigate computer systems and are willing to learn new software.
• You're dependable and professional. You take ownership of your responsibilities and follow through.
• You enjoy helping customers make decisions. You're comfortable explaining products, making recommendations, and creating a positive sales experience.

Experience That Translates Well

We welcome applicants with backgrounds in:

• Retail sales and customer service
• Fashion, accessories, or jewelry sales
• Hospitality and guest services
• Healthcare or medical office support
• Insurance verification or patient services
• Other customer-facing professions

Previous optical or healthcare experience is a plus. We're also excited to meet career changers who bring transferable skills, enthusiasm, and a willingness to learn.

Bilingual applicants who speak Burmese and English or Spanish and English are strongly encouraged to apply.

Why Join Herkert Family Eye Care?

We believe that when our team feels valued, supported, and encouraged to grow, our patients receive exceptional care.

Our benefits and perks include:

• Paid Time Off (PTO) and sick time
• 401(k) matching program
• Goal-based performance incentives
• Hands-on training and professional development
• Opportunities to expand your optical knowledge and skills
• Fun team outings and activities
• Friendly, collaborative, and supportive work environment
• Meaningful relationships with patients
• A locally owned practice where your contributions matter

Your Next Career Could Be a Clearer Vision of Your Future!

You don't have to come from the optical industry to bring something valuable to our team. If you're passionate about people, excited to learn, open to feedback, and ready to build a rewarding career, we want to hear from you.

Bring your curiosity, your enthusiasm, and your passion for helping others. We'll help you develop the optical skills to shine!

Apply today and grow with Herkert Family Eye Care!

EEOC Statement:  We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.