Service Advisor (Main Shop)

Main Shop Service Advisor

J.C. Lewis Motor Company

Statesboro, GA

Pay: $1,200/week training pay; eventual transition to commission-based pay

Drive Your Career Forward with Georgia's Oldest & Most Trusted Dealership

J.C. Lewis Motor Co. is proud to be Georgia's oldest, continually owned and operated automobile dealership, serving Savannah and the surrounding communities since 1912. At our Statesboro location, we are seeking a Main Shop Service Advisor to join our team and serve as the primary point of contact for our service customers.

In this customer-facing role, you will own the service experience from start to finish. From greeting customers in the drive lane to coordinating service and explaining recommendations, you will ensure each customer feels informed, respected, and confident in the care of their vehicle. This is a fast-paced, team-oriented position ideal for individuals who enjoy helping others, staying organized, and keeping things moving.

We welcome candidates with backgrounds in customer service, retail, hospitality, or the restaurant industry who are ready to learn and grow.

What You'll Do

Serve as the first point of contact for customers in the service drive

Coordinate and manage service appointments, walk-ins, and workflow to ensure efficient operations

Communicate clearly with customers regarding vehicle status, recommended services, timelines, and next steps

Write repair orders and explain the service process in a professional, customer-friendly manner

Manage and distribute technician work efficiently to support productivity and timely service

Take ownership of the customer experience by providing accurate, timely, and courteous support

Work closely with technicians and service leadership to deliver consistent, high-quality results

What We're Looking For

Friendly, professional, and customer-focused demeanor

Strong verbal and written communication skills

Ability to manage multiple tasks in a fast-paced environment

Solid time management and organizational skills

Professional appearance and demeanor in accordance with dealership standards

Clean driving record

Willingness to submit to a pre-employment background check

Must be at least 19 years of age

What We Offer

401(k) with company match

Paid time off and paid holidays

Medical, dental, and vision insurance

Life insurance and AD&D

Short- and long-term disability

Employee Assistance Program

A supportive, team-focused work environment with opportunities to grow