Engineer II / Mechanic

Engineer II – Engineering Department Location: 1 Hotels—Engineering Department Key Responsibilities Respond to guest and in‑house requests for repair, maintenance, and preventive maintenance. Resolve general plumbing issues such as unclogging drains, plunging toilets, and repairing leaky spigots, plumbing lines, pumps, and faucets. Perform general HVAC troubleshooting and repairs. Perform miscellaneous repairs, including equipment maintenance, dry‑wall repair, and vinyl wall‑covering installation or replacement throughout the hotel area. Perform preventive maintenance on tools and equipment (electrical, mechanical, vacuums, televisions)—cleaning, troubleshooting and lubrication. Troubleshoot and repair kitchen equipment. Maintain daily logs of operation and maintenance; communicate with leaders and team members; maintain accurate logs and records; ensure regulatory compliance. Ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information and protect company assets. Perform carpentry work as directed or needed. Perform swimming‑pool maintenance and fitness‑equipment repairs. Use computer programs and handheld devices for communication purposes. Welcome and acknowledge all guests according to company standards, anticipate their service needs, and assist individuals with disabilities. Speak with others using clear and professional language; develop and maintain positive working relationships; listen and respond appropriately to concerns of team members. Ensure adherence to quality expectations and standards. Perform manual material handling—reach overhead and below the knees, including bending, twisting, pulling, and stooping; lift up to 50 lbs individually or with assistance; grasp, turn and manipulate objects of varying size and weight; use a lift to reach high areas when necessary. Complete work orders and tasks efficiently as they are assigned, optimizing departmental performance. Maintain the physical plant—including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life‑safety systems—and make repairs as necessary. Participate in the preventive‑maintenance program (painting, repair work, renovations, replacement of furniture and equipment). Communicate areas that need attention to staff and follow‑up to ensure understanding. Learn to operate all functional equipment for all seasons and assist with upcoming storms; maintain the grounds (snow removal, keeping pass‑throughs safe and clear). Ensure daily operations comply with all engineering policies, standards and procedures. Identify opportunities to optimize performance, create value, challenge existing processes, encourage innovation, and drive necessary change. Establish and maintain open, collaborative internal and external relationships. Develop lasting relationships with guests to secure repeat business. Embod[e] the 1 Hotels Vision, Mission, and Compass; deliver on Our Promise; provide good‑natured service; uphold brand pillars. Qualifications & Skills High school diploma or GED. Experience in engineering and maintenance or a related professional area. Technical training in HVAC‑R, electrical, or plumbing. Detailed knowledge of engineering operations. Demonstrated strong leadership skills and proven achievements in optimizing guest and team‑member engagement. Experience successfully leading in a fast‑paced environment and prioritizing demands. Strong interpersonal and team‑member relations and leadership abilities. Technically savvy and familiar with engineering operating/programs. Ability to identify and solve problems. Professional and appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture. Excellent verbal and written communication skills. Flexibility to meet the demands of a 24‑hour operation. Ability to regularly lift, carry, push, pull and/or move up to 50 pounds occasionally, 30 pounds frequently, and 25 pounds constantly. Specific vision abilities required for this job (close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus). Ability to follow directions and work in a team environment. Ability to cope with change, handle risk and uncertainty, and shift gears under pressure without frustration when dealing with upset guests or team members. Empathy and genuine care for people; build constructive relationships; use diplomacy and tact; defuse high‑tension situations comfortably. Additional Requirements Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends to accommodate the business and demands of the property. This job description does not state or imply that these are the only duties to be performed by the employee occupying this position; employees will be required to perform any other job‑related duties assigned by their supervisor. Equal Opportunity Employer Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. #J-18808-Ljbffr 1 Hotel Austin, L.L.C.