BARTENDER

Flamingo Hotel and Tower

JOB SUMMARY

The Bartender is responsible for the complete setup of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

QUALIFICATION STANDARDS

Education & Experience:

• High school diploma or equivalent and/or experience in a related field preferred.
• Must be of legal age to serve alcoholic beverages, according to local state laws.

Physical Requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Previous bartending experience helpful
• Mental Requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations, including ability to handle guest objections and disputes to satisfactory results
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Process guests' checks, collect cash and process credit cards and room charges according to the standards.
• Perform opening and closing side-work according to standards to ensure that guests are served promptly and efficiently.
• Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation.
• Serve guests with all food and beverage requi9rements in a warm, friendly, courteous, and professional manner.
• Ensure the lounge areas are kept clean and tidy.
• Be familiar with the computer system.
• Carry out cashiering functions by closing checks and servicing the guest.
• Follow all state liquor laws.
• Assist in maintaining beverage costs.
• Follow prescribed procedures in servicing liquor with care to avoid problems with intoxicated guests, and when necessary report to management.
• Complete beverage requisitions to maintain par levels as needed, (bottle for bottle method).
• Stock and clean glassware.
• Check soda tanks to ensure that they are full and secured properly to the bar.
• Prepare all garnishes.

Marginal:

• Assist in cleaning of tables and all lounge area as needed.
• Attend training as required by management.
• Perform other duties as requested by management.