Business Analyst

The Orange County Fire Authority (OCFA) is currently recruiting to fill one (1) vacancy for the position of Business Analyst within our Property Management Division to support and enhance physical security infrastructure.

CLASS SUMMARY

Incumbents are responsible for performing professional level analytical support to management in special projects and day-to-day operations, including analyzing, planning and coordinating business process improvements, strategic projects and studies, new program implementations, automation improvements and general business analytics.

DISTINGUISHING CHARACTERISTICS

The Business Analyst is the second level in a three level management analyst series. The Business Analyst is distinguished from the Management Assistant by its professional level analytical responsibilities. The Business Analyst is distinguished from the Management Analyst, which has management responsibilities. (These duties are intended to be representative sample of the duties performed by the class.) Performs project, system, policy and/or procedural analysis, which includes: conducting research; determining and raising pertinent issues; summarizing findings; presenting results; and, performing other related duties Analyzes business environments; evaluates, develops, and documents emerging business practices, strategies and standards; analyzes and recommends business process improvements; conducts cost benefit analyses on proposed improvements and/or makes decisions regarding feasibility; prepares related reports, proposals and/or presentations Performs needs assessment and recommends or develops systems improvements; defines and develops related end-user training requirements; prepares related documentation Coordinates, plans and manages moderately complex projects related to strategic initiatives, business process improvements, program improvements or implementations, automation improvements Leads, coordinates, plans and/or participates in/on a variety of meetings, committees, project teams and/or other related groups May supervise the operations and project plan preparation and execution in assigned area of responsibility Produces, processes and/or analyzes a variety of information, data and/or studies in assigned area of responsibility Provides moderately complex level support in assigned area of responsibility Communicates proficiently and effectively in English, both verbally and electronically (i.e. written documentation, reports, policies and procedures, presentations, e-mail) Performs other duties of a similar nature or level

POSITION SPECIFIC RESPONSIBILITIES

Analyzing and evaluating business processes and/or identifying and promoting alternative business practices Analyzing system needs for automating business processes Collecting, analyzing, summarizing data and documenting findings Coordinating and leading intra-department, inter-department and/or inter-agency project teams and meetings Preparing and conducting oral presentations Developing and implementing department-wide programs Preparing and evaluating requests for proposals and requests for quotes for services, products or equipment Writing, negotiating, administering, budgeting, and monitoring leases, agreements, contracts, grants and/or other binding documents Researching, preparing and monitoring financial documentation including budgets, project estimates, cost benefit analyses Overseeing, administering and updating websites and other centralized documentation repositories Developing performance standards and benchmarks; monitoring, researching and reporting actual performance Developing policies and procedures in assigned area of responsibility Researching and analyzing complex data related to current and future service delivery Analyzing documents to identify potential impacts on the Authority

EXAMPLES OF ACTIVITIES

Monitor, evaluate and improve information quality and distribution Coordinate projects and initiatives within OCFA Departments/Divisions or Sections, partner agencies and the general public; interact with a variety of customers including city staff, volunteer organizations, public safety agencies, home owners, business owners, architects, engineers, consultants, etc. Serve as systems coordinator for various database systems, work management systems, reporting software and other software, as required within the assigned Department, Division or Section Communicate and coordinate automation needs and implementation with Information Technology Section and software development vendors EDUCATION (position requirements at entry) Bachelor’s Degree in Business Administration, Information Systems, or related field. EXPERIENCE (position requirements at entry) Minimum of one (1) year of related analytical and/or project management experience LICENSES AND CERTIFICATION (position requirements at entry) Possession of a valid California Class C Driver License is required at time of appointment. This classification is subject to enrollment in the California DMV Pull Notice Program, which periodically provides Risk Management with the incumbent's Driver License record and status.

HIGHLY DESIRED QUALIFICATIONS

Current experience with the Orange County Fire Authority or other municipal agency providing support and enhancement of physical security infrastructure KNOWLEDGE (position requirements at entry) Project management methods Work management methods Automation concepts, techniques and principles Business process analysis and best practices Business requirements development and analysis Public administration concepts and theories Financial analysis Statistical analysis and theory Communication strategies and techniques Report writing techniques Public relations principles Basic budget administration principles Principles and practices in assigned area of responsibility Applicable Federal, State, and Local laws, rules, and regulations SKILLS (position requirements at entry) Prioritizing and assigning work Handling multiple tasks simultaneously Assisting in developing and implementing procedures Monitoring budgets Speaking in public Analyzing a variety of data and/or information and making recommendations based on findings Conducting research Writing reports Interpreting and applying program/project requirements Managing projects Using a computer and related software applications Preparing and analyzing statistical data Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction The Orange County Fire Authority is an Equal Employment Opportunity Employer. #J-18808-Ljbffr Orange County Fire Authority