Operations and Compliance Administrator

Job Description

Job Description

The Organization:

At The Millstone Evans Group , we believe wealth planning should feel clear, personal, and human, not complex or transactional. We work closely with our clients to simplify financial decisions and help them build confidence over time. We’re a growing, high-touch wealth management firm with a strong reputation and a commitment to doing things the right way. As we grow, we are focused on building the right systems, processes, and team to support our clients while maintaining the personal relationships that have always been at the core of our firm.

The Position:

As the Operations & Compliance Administrator , you will play a key role in supporting client and business operations, compliance, and overseeing day-to-day office administration. You will partner closely with the Chief Compliance Officer, Chief Operating Officer, and internal team members to ensure operations are handled efficiently, accounts are serviced accurately, and follow-up actions are completed seamlessly. Through your commitment to excellence, you will help enhance compliance and operational efficiency, ensure the accuracy of business processes, and contribute to the firm's continued growth and long-term success.

Responsibilities:

• Prepare and process quarterly client billing and maintain billing records
• Assist with reconciling company expenses and accounts using QuickBooks
• Manage day-to-day office operations, including ordering supplies, coordinating vendor relationships, and support planning of firm meetings and events
• Maintain organized records, including CRM updates, client documentation, and internal operational and compliance files
• Assist with employee onboarding, training acknowledgements, and HR administration.
• Compile documentation for periodic compliance testing and reviews
• Assist with tasks relating to compliance reviews and testing, including document maintenance and organization
• Distribute and track periodic compliance certifications and acknowledgements
• Maintain the Compliance Calendar and track annual compliance requirements
• Effectively manage multiple priorities and adapt to changing business needs in a fast-paced environment
• Contribute to special projects, operational enhancements, and firm-wide initiatives to support business growth and continuous improvement

Qualifications:

• 3+ years of operations, administrative, or related experience
• Financial services, wealth management, or RIA experience preferred
• Proficiency with Microsoft Office Suite; experience with QuickBooks, BillFin, and Raymond James platform is a plus
• Exceptional attention to detail and follow-through, with a proven ability to manage tasks to completion and ensure nothing falls through the cracks
• Comfortable operating in a dynamic environment, adapting to evolving priorities and navigating ambiguity with confidence and initiative
• Strong verbal and written communication skills, with the ability to interact professionally and effectively with clients, advisors, and team members
• Collaborative, team-oriented mindset with a willingness to take ownership, contribute where needed, and support the success of the broader organization
• Ability to handle confidential information with discretion 

Salary & Benefits:

• $75,000 - $90,000
• Performance-based bonus aligned to individual and firm success
• Health, dental, and vision insurance
• Retirement plan with employer contribution
• Generous paid time off and holidays
• On-site fitness center with complimentary fitness classes, coworking space with rotating art exhibits, and a monthly calendar of community events

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