Service Manager

$100k - $150k

Auffenberg Dealer Group

Service Manager

Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have experience in the Automotive industry with a successful track record of managing service teams. They will also be responsible for driving customer satisfaction, improving operational efficiency and achieving financial objectives.

Compensation & Benefits: This a full-time base plus commission position offering a competitive salary of $100,000 to $150,000 per year, depending on experience. Additional benefits include medical, dental and vision insurance; 401(k) plan; paid vacation and holidays; and opportunity for career advancement.

Responsibilities:

Serve as primary point of contact for service customers
Manage and coordinate appointment scheduling using the Dealer Group's Automotive software suite
Monitor customer wait times, service queues / workflow and repair performance
Motivate and develop service technicians / advisors
Develop and execute programs to increase service retention and loyalty
Promote customer satisfaction by ensuring quality standards and customer experience
Oversee automotive parts and equipment purchases and inventory levels
Ensure optimal efficiency and safety standards are maintained
Create and review processes concerning technician training, shop layout, and vehicle safety
Manage and review access systems for shop entry and customer protection
Develop and maintain relationships with external service providers for customer referrals

Requirements:

5+ years experience in Automotive industry with proven success managing service operations
Excellent interpersonal and problem-solving skills
Strong understanding of Automotive systems, vehicle maintenance and the sales process
Proven track record of hands-on leadership and accountability
Ability to collaborate across multiple departments and stakeholders
Detail-oriented with excellent written and verbal communication skills

EEOC Statement: Auffenberg Dealer Group is an equal opportunity employer and complies with all applicable state and federal laws regarding discrimination in employment.

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Service Manager in O Fallon, IL vacancy

Operations/Service Manager II
$23.2 - $30.95 per hour
...would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team,...
Suggested
Full time
Flexible hours
Night shift
Early shift
Burlington Stores
Fairview Heights, IL
2 days ago
Restaurant Operations Manager
Bandana’s Bar-B-Q in Missouri seeks a Full-Service Restaurant Manager to lead daily operations, train staff, and ensure exceptional hospitality. You will manage food production to spec, uphold safety standards, and drive guest satisfaction while controlling costs and maintaining...
Suggested
Bandana's-Bar--b--
O Fallon, IL
1 day ago
Service Leader
$17.65 - $19.64 per hour
...better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience... ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range...
Suggested
Work at office
Local area
Shift work
Chipotle
Fairview Heights, IL
2 days ago
Service Leader
...food quality issues and support food safety practices; Monitor crew breaks, shift changes, and line schedules; Develop and cross-train front of house crew; assist with performance reviews; Assist with miscellaneous office administration duties and supply management...
Suggested
Work at office
Shift work
Chipotle
Fairview Heights, IL
2 days ago
Area Supervisor: Lead Store Ops & Customer Experience
...for an Area Supervisor in Shiloh, Illinois. In this role, you will manage store operations, supervise associates, and ensure a positive experience for customers. Team leadership, strong customer service skills, and safety compliance are essential. The position involves...
Suggested
Ross Stores
Shiloh, IL
4 days ago
Front End Service Team Supervisor
...Front End Service Team Supervisor WM Supercenter #1418 1530 West Hwy 50 O Fallon, IL 62269-1619 CP-1418-9027 $20.00 - $33.00/hr* Full time Shifts may vary Role Summary Front End Service associates are focused on compliance and customer service. They smile, greet...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Weekend work
Afternoon shift
Walmart
O Fallon, IL
1 day ago
Director of Facilities
$75k - $105k
...leadership and oversight for all district facilities, custodial services, maintenance operations, grounds, facility improvement projects... ...activities. The position supervises facilities personnel, manages departmental budgets, oversees contractors and facility projects...
For contractors
Summer work
Work at office
Local area
Weekend work
Afternoon shift
O'Fallon Township High School
O Fallon, IL
1 day ago
Janitorial Supervisor
We Offer Promotion opportunities Paid Time Off (PTO) Employee Assistance Program (EAP) Employee Discount Program WEEKLY PAY!! Job Duties To lead and supervise associates Ensure that janitorial work and floor projects are completed within required standards Employee training...
Weekly pay
GDi
Fairview Heights, IL
23 hours ago
Account Executive - B2B
$43k
...Selling Digital Marketing solutions through a partnership selling model Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO Cold calling business owners and prospecting within a designated territory to set appointments and...
Work experience placement
Work at office
Immediate start
Home office
Hibu
Fairview Heights, IL
2 days ago
Service Manager (Pump, Power & HVAC)
$75k - $105k
...Job Description Job Description Build the Future with Us — EquipmentShare is Hiring a Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission...
16 hours
Full time
For contractors
Monday to Friday
Night shift
EquipmentShare
O Fallon, IL
6 days ago
Facilities Operations Manager
...As Operations Manager, you'll provide operational leadership and effective daily administration of the engineering team with the objectives of safely, efficiently, and cost-effectively operating machinery and systems while achieving maximum uptime. Y Operations Manager...
Jones Lange Lasalle, Inc.
Mascoutah, IL
3 days ago
SAP Global Trade Services (GTS) Functional Lead
...Job Description Job Description SAP Global Trade Services (GTS) Functional Lead This role works directly with USTRANSCOM stakeholders... ...and enterprise architects supporting the Joint Transportation Management System (JTMS), the Department of Defense's enterprise SAP S/4...
For contractors
Remote work
Flexible hours
C5T Corporation
Scott Air Force Base, IL
9 days ago
Facilities Operations Manager
$89.44k - $104k
...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to... ...way forward. What this job involves: As Operations Manager, you'll provide operational leadership and effective daily administration...
Daily paid
For contractors
Work experience placement
Work at office
Local area
JLL
Mascoutah, IL
5 days ago
Facilities Operations Manager
...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to... ...a brighter way forward.What this job involves:As Operations Manager, you'll provide operational leadership and effective daily administration...
Daily paid
For contractors
Work experience placement
Work at office
JLL
Mascoutah, IL
2 days ago
Restaurant Manager
$56k - $65.5k
...great benefits: Commitment to Quality of Life Restaurant Managers regularly work no more than 50 hours per week with 2 days off... ...Paid time for the care of a family member (after 1 year of service) Career Advancement for Restaurant Managers and General Managers...
Weekly pay
Temporary work
Local area
Immediate start
Flexible hours
Olive Garden
Fairview Heights, IL
2 days ago
Restaurant Manager
$53k - $73k
...Outback Steakhouse Manager At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun... ...it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience...
Hourly pay
Work at office
Local area
Relocation
Flexible hours
paradox-api.paradox.ai-Outback Steakhouse
O Fallon, IL
2 days ago
Restaurant Manager
$54k - $61.6k
...career, you can make it happen at Red Lobster. As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest satisfaction. You will hire, train and inspire...
Weekly pay
Temporary work
Casual work
Start working today
Local area
Immediate start
Night shift
Early shift
Red Lobster
Fairview Heights, IL
5 days ago
Salaried Restaurant Manager *
...business? Wendy's is looking for qualified Salaried Restaurant Managers to do just that! Wendy's knows that people are its greatest... ...for serving fresh, quality food and providing fast, friendly service to their customers. As a leader and role model, you will set...
Temporary work
Work experience placement
Casual work
Currently hiring
Immediate start
Flexible hours
Night shift
Wendy's
Fairview Heights, IL
2 days ago
Restaurant Manager
...hours worked & potential overtime pay. Position: Restaurant Manager Brand: Denny's Reports To: General Manager Job... ...profitable performance. This role assists with team leadership, guest service, food safety, and operational execution while helping to...
Minimum wage
Local area
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
Denny
O Fallon, IL
4 days ago
Restaurant Manager
...always looking for top Talent at our Hooters of Kiener Plaza!!! Manages various areas of responsibility within the operation;... ...for you! With an over whelming demand for awesome atmosphere and service we are looking for our next leaders to provide ice cold beer and...
Hourly pay
Local area
Worldwide
Hooters
Fairview Heights, IL
4 days ago
RESTAURANT MANAGER
$56k
...Assistant Manager Pay up to $56,000 per year depending on experience and geographic location / local market demand Early Close... ...Meet and greet guests, investigating and resolving food quality/service issues with guest satisfaction 100% Assist in maintaining efficient...
Hourly pay
Casual work
Local area
Flexible hours
Shift work
Weekend work
Bob Evans
Fairview Heights, IL
1 day ago
Restaurant Manager - Franchise
$8.5 per hour
...Restaurant Manager This job posting is for employment at an independently owned and operated franchise of Denny's. As a Restaurant Manager, you will never be bored. You will be responsible for making sure the restaurant runs smoothly. Responsibilities May Include...
Local area
Denny
O Fallon, IL
1 day ago
Business Banking Relationship Manager
...PNC Financial Services Group, Inc. is hiring a Relationship Manager I - Business Banking in the St. Louis market, based in Illinois. You will manage a book of business for small to mid-sized clients, drive cash flow solutions, and expand relationships with a full suite...
PNC Financial Services Group
Fairview Heights, IL
2 days ago
Customer Service Manager
...Customer Service Manager Location: Fairview Heights, Illinois Job Title: Customer Service Manager Address: 6549 N. Illinois Street Zip Code: 62208 Department: Hobby Lobby Stores Job Description - Overview Perform duties as front-end manager Job Description...
Hobby Lobby
Fairview Heights, IL
3 days ago
Maintenance Director
$104.59k - $120.69k
...you will do Performs all tasks typically associated with managing staff, such as recruiting, hiring, training, coaching, evaluating... ...the property. The focus is on maximizing cash flow after debt service. Operates within purchasing guidelines. Provides ongoing vendor...
Contract work
For contractors
Work at office
Local area
Shift work
Hunt Military Housing Shared Services, LLC
O Fallon, IL
3 days ago
Contract Maintenance Manager III
...Primary Job Functions Description 1. Perform O & M Management administration functions, handling a variety of actions and problems... ...occupancy medical facility O&M. Verifiable experience servicing and/or renovating commercial buildings, including management...
Contract work
For contractors
For subcontractor
Work at office
Immediate start
Worldwide
J & J Worldwide Services
Scott Air Force Base, IL
9 days ago
Operations Supervisor
$55k
...Fairview Heights, IL Salary: $55,000/YR Job Summary: Manages a shift and/or segment of guarding operations at multiple sites... ...supervisory staff; ensures that personnel deliver high quality service. # Ensures that service expectations are being met through regular...
Weekly pay
Full time
Work at office
Shift work
Securitas Security Services USA, Inc.
Fairview Heights, IL
2 days ago
Operations Supervisor
$55k
...Fairview Heights, IL Salary: $55,000/YR Job Summary: Manages a shift and/or segment of guarding operations at multiple sites... ...supervisory staff; ensures that personnel deliver high quality service. # Ensures that service expectations are being met through...
Weekly pay
Full time
Work at office
Shift work
Securitas
Fairview Heights, IL
2 days ago
Service Drive Manager
...What We’re Looking For Are you looking to join a fast paced team and make a difference? AuffenbergDealer Groupis looking for a Service Drive Manager who is a customer focused individual that will help support our Service Customers. We believe strongly in developing...
Flexible hours
Auffenberg Dealer Group
Belleville, IL
3 days ago
Kitchen Leader
$16.35 - $18.19 per hour
...members and customers effectively in order to ensure great customer service and throughput Ensuring the kitchen is properly cleaned and... ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range...
Local area
Shift work
Chipotle Mexican Grill
Fairview Heights, IL
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager. Be the first to apply!