Service Manager

$100k - $150k

Auffenberg Dealer Group

Service Manager

Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have experience in the Automotive industry with a successful track record of managing service teams. They will also be responsible for driving customer satisfaction, improving operational efficiency and achieving financial objectives.

Compensation & Benefits: This a full-time base plus commission position offering a competitive salary of $100,000 to $150,000 per year, depending on experience. Additional benefits include medical, dental and vision insurance; 401(k) plan; paid vacation and holidays; and opportunity for career advancement.

Responsibilities:

Serve as primary point of contact for service customers
Manage and coordinate appointment scheduling using the Dealer Group's Automotive software suite
Monitor customer wait times, service queues / workflow and repair performance
Motivate and develop service technicians / advisors
Develop and execute programs to increase service retention and loyalty
Promote customer satisfaction by ensuring quality standards and customer experience
Oversee automotive parts and equipment purchases and inventory levels
Ensure optimal efficiency and safety standards are maintained
Create and review processes concerning technician training, shop layout, and vehicle safety
Manage and review access systems for shop entry and customer protection
Develop and maintain relationships with external service providers for customer referrals

Requirements:

5+ years experience in Automotive industry with proven success managing service operations
Excellent interpersonal and problem-solving skills
Strong understanding of Automotive systems, vehicle maintenance and the sales process
Proven track record of hands-on leadership and accountability
Ability to collaborate across multiple departments and stakeholders
Detail-oriented with excellent written and verbal communication skills

EEOC Statement: Auffenberg Dealer Group is an equal opportunity employer and complies with all applicable state and federal laws regarding discrimination in employment.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Service Manager in O Fallon, IL vacancy

Operations/Service Manager II
$23.2 - $30.95 per hour
...would thrive in a high-energy environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team,...
Suggested
Full time
Flexible hours
Night shift
Early shift
Burlington Stores
Fairview Heights, IL
3 days ago
Food Services District Manager
...play an essential role in providing warm and friendly hospitality to all the residents, visitors, and coworkers. The Food Services District Manager manages and directs the overall operations of the dietary department in numerous skilled nursing facilities in an assigned...
Suggested
Work at office
Local area
All shifts
Yona Solutions
Lebanon, IL
2 days ago
Service Leader
...food quality issues and support food safety practices; Monitor crew breaks, shift changes, and line schedules; Develop and cross-train front of house crew; assist with performance reviews; Assist with miscellaneous office administration duties and supply management...
Suggested
Work at office
Shift work
Chipotle
Fairview Heights, IL
4 days ago
Service Leader
$17.65 - $19.64 per hour
...better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience... ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range...
Suggested
Work at office
Local area
Shift work
Chipotle Mexican Grill
Fairview Heights, IL
3 days ago
Customer Service Manager
...Customer Service ManagerLocation: Fairview Heights, IllinoisJob Title: Customer Service ManagerAddress: 6549 N. Illinois StreetZip... ...requirements and are interested in being a vital part of our management team, then we are interested in talking to you.Hobby Lobby Stores...
Suggested
Hobby Lobby
Fairview Heights, IL
4 days ago
Environmental Services Manager (Evenings)
...Operations Manager As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration...
Contract work
Local area
Flexible hours
Afternoon shift
Compass Group
O Fallon, IL
16 hours ago
Environmental Services Manager
...essential role in providing warm and friendly hospitality to all the residents, visitors, and coworkers. The Environmental Services Manager plans, organizes, develops and directs the overall operation of the housekeeping and laundry department in a skilled nursing facility...
Work at office
Local area
All shifts
Yona Solutions
O Fallon, IL
1 day ago
Contract Maintenance Manager III
...Primary Job Functions Description 1. Perform O & M Management administration functions, handling a variety of actions and problems... ...occupancy medical facility O&M. Verifiable experience servicing and/or renovating commercial buildings, including management...
Contract work
For contractors
For subcontractor
Work at office
Immediate start
Worldwide
J & J Worldwide Services
Scott Air Force Base, IL
5 days ago
ENVIRONMENTAL SERVICES MANAGER 2ND SHIFT
...Select how often (in days) to receive an alert: ENVIRONMENTAL SERVICES MANAGER 2ND SHIFT Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively...
Contract work
Local area
Flexible hours
Afternoon shift
Compass Group
O Fallon, IL
2 days ago
Fast Food General Managers/Managers
$58k - $70k
...Job Description Job Description Restaurant Manager / General Manager (Fast Food / Quick Service) Location: Fairview Hieghts, Il Job Type: Full-Time Salary: $58,000–$70,000 annually (based on experience) + Bonus Opportunities Join Our Team! We are seeking...
Full time
Flexible hours
Night shift
Recruiting Plus LLC
Fairview Heights, IL
7 days ago
SAP Global Trade Services (GTS) Functional Lead
...Job Description Job Description SAP Global Trade Services (GTS) Functional Lead This role works directly with USTRANSCOM stakeholders... ...and enterprise architects supporting the Joint Transportation Management System (JTMS), the Department of Defense's enterprise SAP S/4...
For contractors
Remote work
Flexible hours
C5T Corporation
Scott Air Force Base, IL
a month ago
Food/Consumables Team Supervisor
...fruit and vegetables our customers eat and feed to their families. Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one. In our bakery--you'll help a family have...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Seasonal work
Shift work
Walmart
O Fallon, IL
2 days ago
Account Executive - B2B
$80k - $90k
...Selling Digital Marketing solutions through a partnership selling model Websites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEO Cold calling business owners and prospecting within a designated territory to set appointments and...
Work at office
Immediate start
Home office
Hibu
O Fallon, IL
5 days ago
Service Drive Manager
...Service Drive ManagerAre you looking to join a fast paced team and make a difference? Auffenberg Dealer Group is looking for a Service Drive Manager who is a customer focused individual that will help support our Service Customers. We believe strongly in developing employees...
Flexible hours
Auffenberg Dealer Group
Belleville, IL
5 days ago
Account Executive - B2B
$90k - $109k
...Representative:Selling Digital Marketing solutions through a partnership selling modelWebsites, Search Ads, Display Ads, Reviews & Reputation Management, Social Ads, and SEOCold calling business owners and prospecting within a designated territory to set appointments and conduct...
Work at office
Immediate start
Home office
Hibu
O Fallon, IL
5 days ago
Head of Environmental Services - Healthcare
Yona Solutions is seeking an Environmental Services Manager to lead housekeeping, laundry, and floor care at a skilled nursing facility. You will develop staff, supervise daily operations, and ensure sanitary, safe conditions for residents and staff. The role requires...
Yona Solutions
Lebanon, IL
5 days ago
Restaurant Manager
$56k
...and be an integral part of . Where Good Grows. Assistant Manager Responsibilities: The position of Assistant Manager is a fast... ...Meet and greet guests investigating and resolving food quality/service issues with guest satisfaction 100% Assist in maintaining efficient...
Hourly pay
Full time
Casual work
Local area
Flexible hours
Shift work
Weekend work
Bob Evans Restaurants
Fairview Heights, IL
10 days ago
Front of House Manager
...Job Description Job Description Front-of-House Manager June's is seeking a seasoned hospitality leader to join our team as our... ...career professional with a track record of leading exceptional service teams, cultivating a strong hospitality culture, and driving operational...
Hourly pay
Shift work
Weekend work
June's Breakfast and Patio
O Fallon, IL
16 days ago
Janitorial Supervisor
...Job Description Job Description GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses...
Weekly pay
GDI Services Inc US
Fairview Heights, IL
a month ago
Merchandising Service Associate - Plant Service Lead
$15.5 - $16.15 per hour
...Job TitleKey ResponsibilitiesAlways provide smart customer service through the daily execution of Lowe's customer service policies, procedures... ....Collaborate with the merchandising service team and manager by communicating project priorities, schedule, and project needs...
Full time
Part time
Local area
Lowe's
Fairview Heights, IL
1 day ago
Maintenance Director
$104.59k - $120.69k
...you will do Performs all tasks typically associated with managing staff, such as recruiting, hiring, training, coaching, evaluating... ...the property. The focus is on maximizing cash flow after debt service. Operates within purchasing guidelines. Provides ongoing vendor...
Contract work
For contractors
Work at office
Local area
Shift work
Hunt Military Housing Shared Services, LLC
Scott Air Force Base, IL
4 days ago
Assistant Director of Facilities
$60k - $73k
...Facilities supports the Director of Facilities in the effective management and operation of the district's facilities and grounds. The... ...Assistant Director promotes a professional, safe, efficient, and service-oriented work environment while ensuring facilities staff...
Work at office
Weekend work
Afternoon shift
O'Fallon Township High School
O Fallon, IL
4 days ago
Operations Manager
$18 - $28 per hour
...one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills... ...loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager...
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
O Fallon, IL
1 day ago
Regional Director
$90k - $100k
...counties for work related responsibilities.Lutheran Child and Family Services of Illinois improves the well-being of people across the state... ...meaningful lives. The Director specifically leads a team of Managers and Supervisors who are responsible for direct service Child...
Full time
Work at office
Work from home
Home office
Flexible hours
Lutheran Child and Family Services of Illinois
O Fallon, IL
3 days ago
Restaurant Operations Leader
...Bandana's Bar-B-Q is seeking an experienced Full-Service Restaurant Manager to lead daily operations, ensure guest satisfaction, and train a strong team in a fast-paced environment. You will supervise food production, sanitation, and administration, participate in...
Shift work
Bandana's-Bar--b--
Collinsville, IL
1 day ago
Food Services Director
...hospitality to all the residents, visitors, and coworkers. The Food Services Director organizes, plans, directs, controls, and supervises... ..., income/expense, and personnel records Conducts regular management staff meetings and communicates with members of other...
Work at office
Local area
All shifts
Yona Solutions
Lebanon, IL
17 days ago
Service Manager
$75k - $105k
...Build the Future with Us — EquipmentShare is Hiring a Service Manager At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that...
16 hours
Full time
For contractors
Monday to Friday
Night shift
EquipmentShare
Belleville, IL
3 days ago
Assistant Salon Manager
...individuals to represent our nationwide brand as Salon Director/Store Manager. Why You’ll Love Working With Us: Competitive Pay –... ...and Growth Opportunities – Get expert training in customer service, sales, and leadership to help you succeed and grow. Goal-Setting...
Base plus commission
Full time
Summer work
Relocation package
Flexible hours
Night shift
Palm Beach Tan
Shiloh, IL
5 days ago
Field Care Manager: Community LTSS Navigator
Molina Healthcare is seeking a Care Coordinator to support care management and LTSS activities for high-need members. You will... ...implement care plans, monitor progress, and ensure access to needed services across the continuum. Role requires experience in healthcare and...
Molina Healthcare
Fairview Heights, IL
2 days ago
NTB - Automotive Assistant & Service Managers
...NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service ManagersNTB is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state-of-the-art automotive service...
Weekly pay
Full time
Mavis Tire
Fairview Heights, IL
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager. Be the first to apply!