Service Manager

$100k - $150k

Auffenberg Dealer Group

Service Manager

Auffenberg Dealer Group is looking for a Service Manager to take our customer experience to the next level. The ideal candidate will have experience in the Automotive industry with a successful track record of managing service teams. They will also be responsible for driving customer satisfaction, improving operational efficiency and achieving financial objectives.

Compensation & Benefits This a full-time base plus commission position offering a competitive salary of $100,000 to $150,000 per year, depending on experience. Additional benefits include medical, dental and vision insurance; 401(k) plan; paid vacation and holidays; and opportunity for career advancement.

Responsibilities

Serve as primary point of contact for service customers
Manage and coordinate appointment scheduling using the Dealer Group's Automotive software suite
Monitor customer wait times, service queues / workflow and repair performance
Motivate and develop service technicians / advisors
Develop and execute programs to increase service retention and loyalty
Promote customer satisfaction by ensuring quality standards and customer experience
Oversee automotive parts and equipment purchases and inventory levels
Ensure optimal efficiency and safety standards are maintained
Create and review processes concerning technician training, shop layout, and vehicle safety
Manage and review access systems for shop entry and customer protection
Develop and maintain relationships with external service providers for customer referrals

Requirements

5+ years experience in Automotive industry with proven success managing service operations
Excellent interpersonal and problem-solving skills
Strong understanding of Automotive systems, vehicle maintenance and the sales process
Proven track record of hands-on leadership and accountability
Ability to collaborate across multiple departments and stakeholders
Detail-oriented with excellent written and verbal communication skills

EEOC Statement Auffenberg Dealer Group is an equal opportunity employer and complies with all applicable state and federal laws regarding discrimination in employment.

Apply

Vacancy posted 10 hours ago

Similar jobs that could be interesting for youBased on the Service Manager in O Fallon, IL vacancy

Service Manager
...CHIMNEY TOP Weekend hours: Occasional on-call The Service Manager/Maintenance Superintendent is responsible for the physical upkeep of the community and is under the direction of the Property Manager. He or she must maintain and operate all mechanical equipment...
Suggested
Contract work
For contractors
Weekend work
Drucker & Falk
Scott Air Force Base, IL
1 day ago
Dietary Services Manager
Evercare of Lebanon is seeking a Dietary Manager to partner with the Dietitian to plan, organize, develop and direct the overall operation... ...and regulations. The role ensures quality nutritional services and sanitary operations daily. Key duties include staff supervision...
Suggested
Evercare of Lebanon
Lebanon, IL
1 day ago
Service Manager (Pump, Power & HVAC)
$75k - $105k
...Build the Future with Us - EquipmentShare is Hiring a Service Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before . We're on a mission to transform an industry...
Suggested
16 hours
Full time
For contractors
Monday to Friday
Night shift
EquipmentShare
O Fallon, IL
20 hours ago
Restaurant Operations Leader - Guest Experience & Growth
...restaurant chain in Fairview Heights, IL, is seeking a Restaurant Manager to oversee operations and ensure guest satisfaction. The ideal... ...a positive atmosphere. Join a dynamic team dedicated to excellent service and employee development. #J-18808-Ljbffr Default Brand
Suggested
Default Brand
Fairview Heights, IL
2 days ago
Area Supervisor: Lead Store Ops & Customer Experience
...for an Area Supervisor in Shiloh, Illinois. In this role, you will manage store operations, supervise associates, and ensure a positive experience for customers. Team leadership, strong customer service skills, and safety compliance are essential. The position involves...
Suggested
Ross Stores
Shiloh, IL
2 days ago
Area Supervisor: Lead Store Ops & Customer Experience
$16.5 - $17 per hour
...include supervising store operations, maintaining cleanliness, and employee training. Ideal candidates will have experience in customer service and supervisory roles. This is a full-time position offering benefits such as health insurance and employee discounts, with a...
Hourly pay
Full time
Ross Stores
Fairview Heights, IL
10 hours ago
Service Leader
$17.65 - $19.64 per hour
...better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience... ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range...
Work at office
Local area
Shift work
Chipotle
Fairview Heights, IL
2 days ago
Construction Services Manager
$145k - $170k
...Job Description Job Description Construction Services Manager - Transportation | a dynamic team shaping the future of transportation infrastructure. We are currently seeking a Construction Services Manager for a full-time position managing construction inspection...
Full time
Contract work
Temporary work
For contractors
Casual work
Work at office
Local area
Long distance
Flexible hours
Night shift
EFK Moen
Fairview Heights, IL
8 days ago
SAP Global Trade Services (GTS) Functional Lead
...Job Description Job Description SAP Global Trade Services (GTS) Functional LeadThis role works directly with USTRANSCOM stakeholders... ...and enterprise architects supporting the Joint Transportation Management System (JTMS), the Department of Defense's enterprise SAP S/4...
For contractors
Remote work
C5T Corporation
Scott Air Force Base, IL
8 days ago
Front of House Manager
...Front-of-House Manager June's is seeking a seasoned hospitality leader to join our team as our Front-of-House Manager . We're looking... ...career professional with a track record of leading exceptional service teams, cultivating a strong hospitality culture, and driving...
Hourly pay
Full time
Shift work
Weekend work
June's Breakfast and Patio
O Fallon, IL
a month ago
Facilities Manager
...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to... ...team as we help shape a brighter way forward.The Facilities Manager is the manager for the assigned site and provides leadership and...
Contract work
For contractors
Work at office
Jones Lang LaSalle Incorporated
O Fallon, IL
2 days ago
Janitorial Supervisor
...Job Description Job Description GDI provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses...
Weekly pay
GDI Services Inc US
Fairview Heights, IL
a month ago
Kitchen Director: Lead Operations & Team Development
...oversee kitchen operations while ensuring exceptional food quality. The successful candidate will demonstrate strong leadership skills, manage inventory effectively, and ensure compliance with food safety standards. Qualified applicants should have a minimum of 3 years...
Workstream
Fairview Heights, IL
4 days ago
Front Desk Coordinator
...nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern... ...establishes satisfaction and loyalty. Responsibilities Manage the navigation and personalization of each guest experience by...
Flexible hours
Aya Healthcare
O Fallon, IL
2 days ago
Account Executive - Cybersecurity
...relationships, and driving sales of TechGuard Security's products and services. The role requires a solution-based, consultative sales... ...product. In addition, the position involves working closely with Managed Service Provider (MSP) partners to identify security...
Work at office
TechGuard Security
O Fallon, IL
8 days ago
Kitchen Director
$25 per hour
...for each component of Operational Excellence and our Recipe for Service. A Director’s two main areas of focus are completing tasks so... ...including team members, trainers, shift leaders and back of house managers to ensure smooth operations and consistent food quality. Food...
Local area
Shift work
Workstream
Fairview Heights, IL
4 days ago
Account Executive
$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...
Local area
Slice Merchant Services
Fairview Heights, IL
10 hours ago
Restaurant Manager
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...ready to be a Roadie?Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and...
Hourly pay
Temporary work
Flexible hours
Kappaalphapsi1911
O Fallon, IL
2 days ago
Restaurant Manager
...law requires otherwise). Job Description Ready to level up your management career? Think you’ve got what it takes to lead at the beloved... ...staff scheduling, cleanliness and upholding product and guest service standards. Build sales and maximize profits by effectively...
Bi-weekly pay
Full time
Temporary work
Part time
Local area
Shift work
Chuck E. Cheese International
Fairview Heights, IL
2 days ago
Restaurant Manager
$54k - $65k
$54000 per year - $65000 per year Legendary leadership certifies that our food, service, people and atmosphere are the best. Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience… every guest, every time....
Weekly pay
Flexible hours
RARE Hospitality Management, LLC.
Fairview Heights, IL
4 hours ago
Facilities Manager
...future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to... ...team as we help shape a brighter way forward.The Facilities Manager is the manager for the assigned site and provides leadership and...
Contract work
For contractors
Work at office
Jones Lang LaSalle Incorporated
O Fallon, IL
3 days ago
Team Leader: Growth, Service & Leading Shifts
Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations, coach team members, and drive our service standards. You will contribute to sustaining a high-volume, fast-paced dining environment while embodying our core values and servant leadership...
Full time
Part time
Shift work
Workstream
Fairview Heights, IL
3 days ago
Maintenance Manager
$79.33k - $88.67k
Description A Brief Overview The Maintenance Manager will assist the Maintenance Director/Community Director in maintaining the... ...working order. You will perform tasks as needed, which may include service requests and preparing units for rent availability (including...
Local area
Shift work
Hunt Military Housing Shared Services, LLC
Scott Air Force Base, IL
2 days ago
Center Clinical Director
$238.83k - $341.19k
...hospital (regardless of whether the hospitalist works for ChenMed or not). Responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs....
Hourly pay
Full time
Work at office
ChenMed
Fairview Heights, IL
10 hours ago
Kitchen Leader
$16.35 - $18.19 per hour
...members and customers effectively in order to ensure great customer service and throughput Ensuring the kitchen is properly cleaned and... ...compensation Opportunities for advancement (80% of managers started as Crew) PAY TRANSPARENCY Below is the base pay range...
Local area
Shift work
Chipotle Mexican Grill
Fairview Heights, IL
4 days ago
Auto Care Center Service Manager
$20 - $33 per hour
...Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Day shift
Walmart
O Fallon, IL
10 hours ago
Deli/Bakery Team Supervisor
$20 - $33 per hour
...Overview The main priority of Deli / Bakery associates is to prepare quality products for customers. They engage with customers at the service counter and move incoming merchandise out to the salesfloor. Cleaning and maintaining proper food safety standards are critical to...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Shift work
Walmart
O Fallon, IL
3 days ago
Service Drive Manager
...What We’re Looking For Are you looking to join a fast paced team and make a difference? AuffenbergDealer Groupis looking for a Service Drive Manager who is a customer focused individual that will help support our Service Customers. We believe strongly in developing...
Flexible hours
Auffenberg Dealer Group
Belleville, IL
3 days ago
Restaurant Shift Leader
...A Fast Food Franchise in Fairview Heights seeks a Shift Manager to oversee operations, train staff, and ensure outstanding customer service. Ideal candidates will have at least 2 years of supervisory experience in the Food/Hospitality industry, strong communication skills...
Hourly pay
Shift work
Arby's
Fairview Heights, IL
2 days ago
Operations Manager
...Health at Home delivers exceptional personalized in-home care services by hiring compassionate people who believe in taking care of our... ...edication to Quality. JOIN OUR TEAM! We are hiring an Operations Manager for our Fairview Heights Office. The role of the Operations...
Weekly pay
Contract work
Temporary work
Work at office
Local area
Avid Health at Home, LLC
Fairview Heights, IL
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Manager. Be the first to apply!