Field Service Engineer 2
GE Healthcare
GE HealthCare seeks a Field Service Engineer 2 to provide preventative maintenance, troubleshooting, and installation support for MR equipment across Michigan healthcare facilities. The role emphasizes independent problem-solving, customer relationship management, and compliance with service protocols.
Responsibilities
- Perform preventative maintenance and service repairs on medical imaging equipment in healthcare settings
- Lead equipment installations, validations, and troubleshooting of moderate to complex issues independently
- Manage customer communications, escalations, and issue resolution from identification through closure
- Document all work performed daily and maintain compliance with regulatory requirements and hospital protocols
- Collaborate with sales and support teams to identify value-added services and revenue opportunities
Requirements
- Associate degree in related field plus 4 years electronic equipment service experience, or high school diploma/GED plus 6 years relevant experience
- Technical expertise in MR troubleshooting, repair, and installation
- Valid driver's license
- Proficiency with web applications and Microsoft Office products
- Legal authorization to work in the United States; no visa sponsorship available
- Ability to work rotating on-call schedule including evenings and weekends
- Physical capability to lift up to 35 lbs and perform bending, climbing, and extended standing
Vacancy posted 18 days ago
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