Field Service Engineer 2
GE Healthcare
GE HealthCare seeks a Senior Field Service Engineer to perform preventative maintenance, troubleshooting, and installations of medical equipment in the Michigan area. The role involves independent technical work, customer communication, and driving service excellence in healthcare settings.
Responsibilities
- Perform timely preventative maintenance on medical equipment in hospital and healthcare settings
- Troubleshoot, repair, and install moderately complex equipment independently and lead installations
- Manage customer communications and serve as escalation point for service-related concerns
- Own issues from initial identification through resolution and ensure proper documentation
- Partner with customers and sales teams to recommend value-added services and support revenue growth
Requirements
- Associate degree in related field plus 4 years electronic equipment service experience, or high school diploma/GED plus 6 years relevant experience
- Troubleshooting, repair, and installation capabilities on medical equipment
- Valid driver's license and legal authorization to work in the United States
- Proficiency with web applications and Microsoft Office suite
- Ability to manage competing priorities while maintaining customer satisfaction
- Availability for after-hours and rotating on-call schedules including weekends
- Physical capability to lift 35 lbs, bend, climb, and maintain hand dexterity for extended periods
Vacancy posted 16 days ago
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