Catering Coordinator/Admin Assistant

Our Mission

At Chick-fil-A of Seneca our mission is to serve craveable food (fast) , show genuine care , and create memorable moments .

Role Overview

This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business.

You will be the point person for each guest’s catering experience, from first contact to final follow-up.

This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth.

Administrative Assistant Responsibilities

• Maintain organization, structure, and administrative excellence for the leadership team
• Manage office operations including:

a. Phones, emails, packages, etc.

b. Daily time punch accuracy

c. Deposits and change funds

• Support team culture by:

a. Assist in coordinating employee recognition, birthdays, and milestones

b. Ensure a clean, organized, and highly functional office environment

c. Support leadership with tracking systems (logs, journals, accountability tools)

d. Follow up on guest care opportunities (recovery, notes, documentation)

Catering Coordinator Responsibilities

• Own the end-to-end catering experience:
• Taking orders (phone, in-person, online)
• Creating quotes and coordinating details
• Communicating clearly with kitchen leaders
• Execute catering orders by:

a. Preparing, assembling, and delivering orders as needed

b. Ensuring accuracy, presentation, and timeliness

• Create memorable guest experiences through:

a. Proactive communication and follow-up

b. Problem-solving and recovery when needed

• Track and grow catering business:

a. Maintain detailed records of orders, guests, and invoices

b. Follow up on unpaid invoices and ensure timely payments

c. Monitor sales performance and identify growth opportunities

• Maintain catering systems:

a. Inventory tracking (supplies, bags, equipment)

b. Catering vehicle documentation and compliance

• Partner with leadership to:

a. Set goals and strategies for catering growth

b. Improve systems, efficiency, and throughput

• Support special events including Clemson home game tailgates

Work Environment & Expectations

• Schedule: Typically Monday–Friday (8am–4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates.
• Fast-paced, high-energy environment
• Requires standing, walking, lifting, and active involvement in operations
• Must be comfortable switching between administrative work and operations
• Expected to identify inefficiencies and build better systems

What Success Looks Like

• Catering orders are accurate, on time, and remarkable
• Guests feel genuinely cared for and choose to order agai
• Administrative systems are organized, proactive, and reliabl
• Catering sales show consistent growth
• The team feels supported, celebrated, and set up for success

Competencies We’re Looking For

• Strong alignment with our mission: Craveable Food (fast), Genuine Care, Memorable Moments
• Highly organized with excellent time management
• Thrives in a fast-paced, ever-changing environment
• Self-starter who takes ownership and follows through
• Strong communicator (written and verbal)
• Problem-solver who brings solutions, not just problems
• Positive, team-focused attitude that builds culture
• Detail-oriented with high standards for accuracy

Keywords:

Catering Coordinator, Administrative Assistant, Office Manager, Catering Sales, Event Coordinator, Customer Service, Operations Support, Restaurant Administration, Chick-fil-A, Hospitality, Food Service, Catering Delivery, Administrative Support, Team, Scheduling, Fast-Paced Environment, Process Improvement, Systems Development, Guest Experience, Clemson Jobs, Seneca Jobs, Office Coordinator

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.