Records Specialist II

We Are Seeking

This recruitment is being conducted to fill one (1) full-time equivalent (FTE) position and multiple limited-term agreement (LTA) positions. Limited-term positions are currently approved through June 30, 2027, and are subject to renewal based on organizational need, budget availability, and incumbent performance. With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Police Records Specialist II. Essential duties and responsibilities include:

• Viewing and redacting video files, audio files, and photographs.
• Processes all requests for police reports or records and reviews all submitted documents for validity, accuracy and completeness.
• Scans and indexes records into electronic document management systems and assists with records filing, retention, and destruction.
• Reviews submitted police officer reports for validity, accuracy and completeness and consults with officers, detectives and supervisors as needed regarding report discrepancies.
• Performs redaction of requested police records deemed sensitive in nature by the assigned detective or supervisory staff. Redactions are based upon Federal Freedom of Information Act and state/local laws and guidelines pertaining to the security of personal and/or law-enforcement sensitive information.
• View the full job description.

About You

You are someone who effectively exceeds customer needs by building productive relationships, and taking responsibility for customer satisfaction and loyalty. You actively participate as a member of a team to move the team toward the completion of goals and produce quality outcomes. You are committed to our safety philosophy, and you take great pride in proactively managing time and resources to ensure that work is completed efficiently while accomplishing objectives and achieving goals beyond what is required. At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• High School Diploma or GED
• Experience redacting video using Axon products
• Two years of Police Records experience preferred
• Bilingual in English and Spanish is desirable
• Successful candidates will consistently demonstrate strong verbal, written communication and phone etiquette skills, strong organizational skills with attention to detail, be proficient in Microsoft Office products, and demonstrate the ability to handle confidential information;
• Successful candidates will be customer service oriented. He/she will also show proficiency in working independently as well as with a team, able to prioritize work, and demonstrate the ability to build effective working relationships with internal and external customers;
• Record Specialists work rotating shifts

Why Team Gilbert?

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We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at View phone number on click.appcast.io. Requests should be made as early as possible to allow time to arrange the accommodation. Gilbert provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here to see a list of our benefit offerings at-a-glance, or visit our website to see our full employee benefits guide.