ERE Outreach Specialist

Job Description

Job Description

ERE Outreach Specialist

Location: Cape Girardeau, MO

Base Pay : $20.00/hour

Non-Exempt: Full Time - Monday - Friday 8:00am - 4:30pm

Minimum Required Qualifications :

• Qualifications of a Community Support Caseworker (bachelor's degree in human service field, or
• Combination of qualifying exp and education; or qualifying experience.) Two years of direct service to the target population, or
• other related human service experience.
• Must hold or obtain by start date, MO Class E Driver's License (Class D for IL Residents), and proof of continuous auto insurance. Must also meet CCC's Motor Vehicle Record standards policy and have reliable transportation.

What is the Crisis Intervention Program?

Crisis Intervention involves outreach services for individuals who are at risk of harming themselves or others. Master degreed professionals conduct nonjudgmental assessments of individuals' current situations to ensure their physical and psychological safety and to determine disposition for treatment.

Community Counseling Center in conjunction with the Department of Mental Health provides an 800 Crisis Line through a regional contract between all Administrative Agents in the Southeast Region of the State and Behavioral Health Response (BHR) in St. Louis. The system, Missouri Access Crisis and Response System (MOCARS) involves emergency calls to be screened by BHR, which forwards the caller's information to the Center's on-call staff. Assessment and disposition occur in emergency rooms and law enforcement offices located in the counties of Bollinger, Cape, Madison, Perry and Ste. Genevieve

Job Summary:

Responsible for providing assertive engagement to people experiencing mental health or substance use symptoms; work with a team to assist person in gaining access to needed psychiatric, medical, substance use services, social, residential, and financial and other appropriate services; network with other community partners and deliver an enhanced safety-net for the person served; work in non-traditional ways to meet the needs of the person to improve health and/or well-being.

Key Responsibilities:

1. Complete required assessments.
2. Complete community outreach, including routine home visits for those who are high utilizers of services.
3. Interact in a non-traditional way to develop rapport to meet them where they are to engage them into the services that best fit their individual needs.
4. Build and maintain an extensive knowledge of community resources and have the ability to match person with eligible resources.
5. Gain client access to services with creative attempts to help identify and obtain resources and needed services. This includes a strong role as an advocate for the person.
6. Maintain and initiate clear, concise communication that is timely and accurate with all referral sources involved in the service provision.
7. Monitors service delivery by maintaining regular contact with person and service providers/ programs involved.
8. Complete follow-up calls, maintain contact for increased success.
9. Help the person increase his/her support network outside of the behavioral health service delivery system.
10. Participate in the on-call schedule rotation for after-hours crisis calls.
11. Responsible for transporting clients in agency and/or personal vehicle as deemed necessary and appropriate to meet program requirements.
12. Document according to clinical policies and procedures, DMH, CARF, and any other federal or state program per agency standards.

The Agency Community Counseling Center (CCC) - Your Behavioral Health + Wellness Resource - is a behavioral health organization that has been serving the public since 1974. We are an administrative agent for the Missouri Department of Mental Health, and we are entrusted to provide a full array of comprehensive behavioral health services within our five county catchment area. Our Mission is to provide and support personal growth, wellness, and improved quality of life through the delivery of comprehensive behavioral health services to individuals and families residing in Bollinger, Cape Girardeau, Madison, Perry, and Ste Genevieve counties in Missouri.

Our Vision is to create a diverse and inclusive behavioral healthcare system where individuals and families can readily access mental health and substance use services, feel welcome, accepted, and leave services with hope and improved quality of life.

We believe that an inclusive workforce fuels innovation and enables us to better serve our diverse customer base. We actively seek out applications from individuals of all races, ethnicities, genders, sexual orientations, abilities, religions, socio-economic backgrounds, etc. Through inclusive hiring practices, unbiased selection processes, and ongoing training, we are dedicated to creating a workplace where everyone feels valued, respected, and empowered. Join us in building an inclusive environment where every employee can thrive and contribute their unique perspectives to best meet the needs of our clients and communities.

Our Benefits

• Note: Available benefits may change dependent upon employment status and number of hours worked.
• 24 Paid Days Off Your First Year
  • + get a day off for your birthday!
• Seven Paid Holidays
• Competitive Health, Dental, Vision, and Supplemental Insurance
  • Company Paid Life and LTD Insurance
• Retirement Auto-Enrollment
• Public Service Loan Forgiveness (PSLF)
• Employee Referral Program
• Much More!

Community Counseling Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

"CCC will consider requests for reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc., please contact View email address on ziprecruiter.com to speak with us about your needs."