Operations Technician

Job Description

Job Description

Join Our Team!

Position Overview:

This role is an essential part of our team, focusing on the preparation, delivery, servicing, and setup of trailers, while ensuring a remarkable customer experience. As a new team member, you'll be immersed in a supportive environment that values your contribution and growth.

Key Responsibilities:

- Prepare trailers for delivery, ensuring they meet our quality standards.
- Deliver and set up trailers at various locations as per customer requirements.
- Provide excellent service and support to customers, enhancing their experience.
- Clean, maintain, and ensure the readiness of trailers for future use.

Training & Development:

From day one, you'll embark on a comprehensive on-the-job training program designed to equip you with the necessary skills and knowledge for your role. Over the first three weeks, you'll receive hands-on training in:

- Safe trailer handling and transportation.
- Effective customer interaction and service techniques.
- Maintenance, cleaning, and preparation of assets.

This structured training ensures you are fully prepared to take on your responsibilities and contribute effectively to our team.

Job Level Information:

- Position Type : Full Time
- Training : Comprehensive on-the-job training provided
- Growth Opportunities : We believe in fostering the growth of our employees and offer various opportunities for advancement and skill development.
- Reports To : Shop Manager

Our Mission:

We are committed to making a positive impact on everyone we come in contact with. We believe that attention to detail is paramount in serving our guests and employees alike, embodying our mission to go above and beyond in every interaction.

Join us and be part of a team that values integrity, excellence, and a spirit of cooperation. Together, we can achieve great things!

Benefits:

• $200.00 health insurance stipend per month
• $100.00 cell phone stipend per month
• 401k matching
• PTO: 120 hours (15 days) per year
• Company Bonus Plan
• Company Holidays: New Year’s Day, Independence Day, Thanksgiving, Memorial Day, Labor Day, Black Friday, Christmas Eve Day, Christmas Day
• Weekend pay incentive
• Free third-party counseling services
• Note: This totals a $10,000-$15,000 Yearly Benefit Valuation based on usage.

Hours:

• Typically 8AM-4PM
• Some weekend work included

Qualifications and Ability to Learn:

• Ability to drive and back up large trucks (including a manual) with large trailers attached
• Ability to safely work on, and scale, flatbed truck beds
• Ability to think and problem solve quickly with the tools you have available
• Ability to navigate using Google Maps and make business calls on your phone
• Ability to lift 100 pounds
• Ability to obtain CDL: you must have one or less tickets in the previous three years and have no history of drug or alcohol abuse
• Must flexible schedule and enjoy driving and frequently traveling to new locations nationwide