J.P. Morgan Wealth Management - Product Delivery Associate

Job Title

Product Delivery Senior Associate

Job Description

With a strong commitment to scalability, resiliency, and stability, you will help prospects invest on their own or with an advisor and get the most out of their relationship, through J.P Morgan's industry-leading proprietary research, third-party market data, tools and content. Scope for the experiences that the team manages includes web, mobile, and digital.

As the Product Delivery Senior Associate on the Wealth Account Opening team, you will collaborate closely with product owners, designers, engineers, and other partners to enhance our account opening product that is used by Clients & Advisors.

Your expertise in impact assessment, dependency coordination, execution health monitoring, release readiness, launch planning, and portfolio reporting will ensure the delivery of high-quality products that resonate with clients and foster long-term relationships.

Job Responsibilities

• Impact assessment - In partnership with Architecture, conduct thorough evaluations of project initiatives to determine their potential team impacts and architecture approach.
• Dependency coordination - Manage and coordinate dependencies, commitments and sequencing across various teams to facilitate seamless collaboration and communication to maximize visibility and awareness while minimizing bottlenecks.
• Execution health - Monitor and assess the overall health of project execution processes, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Foster a culture of continuous improvement and adaptability.
• End to End Testing - Coordinate, plan, and execute end to end testing for each project with the impacted teams, and formally document evidences of the working product.
• Release readiness - Prepare and oversee the readiness of product releases, ensuring all components are thoroughly validated and all cross-functional teams are aligned to guarantee successful launches.
• Launch planning - Develop and execute comprehensive launch plans inclusive of validation periods and broad rollouts.
• Portfolio reporting - Provide detailed reporting and analysis of the project portfolio, highlighting key metrics, progress and outcomes. Communicate insights to stakeholders and leadership to inform strategic decisions and drive continuous improvement.

Required Qualifications, Capabilities, and Skills

• 4+ years of project execution experience with track record of successful delivery of new products and features
• Meticulous attention to detail while managing multiple projects and tasks simultaneously
• Proven ability to organize and distill complex ideas, workflows and issues into consumable and actionable materials
• Proficiency in identifying and resolving complex project-related issues, using analytical and creative approaches
• Extensive experience in stakeholder management across all levels and functions, including but not limited to design, engineering, data and analytics, marketing, legal, risk, controls, compliance, etc
• Excellent written and verbal presentation skills and communication skills
• Commitment and self-motivation suitable to a start-up team in a large organization
• Ability to inspire and motivate teams, fostering a collaborative and high-performance work environment

Preferred Qualifications, Capabilities, and Skills

• Experience in brokerage industry and/or financial services
• Experience in building web and mobile native experiences

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction. We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.