Legal Support Specialist

Job Description and Duties

Join the Covered California team!

Covered California is looking for a Legal Support Specialist to join our Office of Legal Affairs.

We are looking for a problem-solving, proactive, solution-providing, detail-oriented individual to join our team. If you are interested in a customer-serving, highly team-oriented environment, we encourage you to apply.

As a Legal Support Specialist, you will:

• Identify and track sensitive information
• Present findings to both internal and external stakeholders
• Maintain and use multi-use systems
• Provide assistance to consumers

At Covered California, we recognize our employees are our most valuable asset. We have a variety of career fields that help make a difference in the lives of Californians, and we’re looking for talented and enthusiastic individuals to join our team! Learn more about why you should join the

This position is headquartered in Sacramento County at 1601 Exposition Blvd, Sacramento, CA 95815. Business travel may be required, and reimbursement considers an employee’s designated headquarters office subject to regulations and bargaining unit contract provisions. Travel expenses associated with commuting to the employee’s office headquarters location are not reimbursable, other than authorized transit subsidies.

NOTE: To be considered for this job opportunity, applicants must be reachable on an employment list, have transfer eligibility, or have reinstatement eligibility. If you are new to California State service and you do not have list eligibility, you must take the exam for this classification. To gain Analyst II employment list eligibility, please to access the exam bulletin. To gain Analyst I employment list eligibility, please to access the exam bulletin.

Possession of minimum qualifications will be verified prior to interview and/or appointment . If it is determined an applicant does not meet the minimum qualifications, the applicant's name may be removed from the eligibility list.

Covered California does not provide visa sponsorship and is not an E-Verify employer.

Effective July 1, 2025, in response to the budget deficit, the Department of Human Resources (CalHR) has implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 requires that each full-time employee working their assigned work schedule receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 leave credits monthly through June 30, 2027. 

You will find additional information about the job in the .

Working Conditions

This position may be eligible for telework. In accordance with Government Code section 14200, only employees who reside in California are eligible for telework. The amount of telework is at the discretion of the Department and based on Covered California’s current telework policy. While Covered California supports telework, in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksite with minimal notification if an urgent need arises, as determined by the Department.

Special Requirements

Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered.

Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically. Where assistive tools may be used, responses within the SOQ should be your own original work. Applicants must write in their own words and avoid plagiarism. Failure to comply may be cause for disqualification.

SOQ should be typed, in Arial 11 pt. font, single-spaced, and no more than two pages in length. Please include your name and the Job Control number in the header of each page of the SOQ. Applicants failing to provide a SOQ will not be considered. Your SOQ must address the following:

• Describe your experience managing program activities and serving as a primary point of contact for stakeholders. Include examples of how you have facilitated meetings or coordinated activities for a program, project, or initiative.
• Please describe your organizational habits that allow you to effectively multi-task, track, and prioritize assignments that include attention to a high level of detail.
• Based on your prior or current work experiences and your review of the duty statement, what is it about this position that appeals to you?

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated ability to lead meetings while simultaneously capturing notes and/or questions.
• Demonstrated ability to analyze and solve complex problems and recommend an effective course of action, perform completed staff work, and establish priorities for the completion in accordance with sound time-management methodology.
• Demonstrated ability to work independently, take initiative, and meet deadlines with excellent follow-through on tasks and assignments.
• Demonstrated ability to track correspondence and updates.
• Highly motivated with a strong work ethic.
• A successful track record implementing projects, including the ability to prioritize competing tasks and adapt to changes in timelines, schedules, and other events.
• Effective communication and organizational skills.
• Ability to pay attention to detail and track many pieces of an individual project at once.
• Experience with reading and understanding technical and legal documents.
• Experience with budgeting and contract management.
• Proficient with Microsoft Suite and Adobe Pro.

Benefits

The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below:

Pre-Employment Requirements

Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.

Incompatible Activities: To maintain our integrity and focus on serving Californians, Covered California adheres to unique conflict of interest restrictions on the outside employment and activities of its board members and staff. If you’re considering a role with us, it’s important to know at the time of your start:

• You must not be employed by or otherwise affiliated with health insurance carriers, other insurers, agents, brokers, health care professionals, health facilities, or health clinics, or trade associations of any of these entities. This also means that you must not hold an active license to sell health insurance in California.
• You must not hold an active license to sell health insurance in California.
• Health care professionals are welcome to join our team, provided you do not receive payment for professional services and do not hold ownership or financial interests in a health care practice.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please attach your SOQ to your application. Applications received without an SOQ may not be considered. Resumes and cover letters will not be accepted in place of an SOQ. Please see above “Special Requirements” section for SOQ instructions.