Operations Coordinator

Position Objective Company Overview Harvard Protection Services is one of the fastest growing, privately owned providers of high-quality security services in the United States. Our reputation has been earned among our employees and clients for our responsiveness, engaged leadership, and personal care for every employee and client we serve. We support our employees, ensure they feel valued, give them the resources to be successful, and empower them to execute flawlessly. Essential Duties and Responsibilities Ensure quality services are provided to meet customer expectations and contract requirements by working with an supporting our Management Leaders in the field Ability to partner with Payroll and Operations Coordinators to provide functional support and develop process expertise to cover absence Work with our Field Technology offering; develop expertise in usage and provide support to Field Management in use Collection of weekly emailed Metrics Reports from Field Management and developing additional reporting processes to assist field operations. Processing into weekly report for Management review Collection and processing of additional weekly, monthly, and Quarterly reporting requirements. Be detail oriented in the appropriate sharing and archiving of confidential company documents Assist in development and update of field Post Order documents for Management review. Archiving as appropriate on secure server Provide timely and appropriate written communications to multiple levels on long and short-term project needs. Have knowledge of our Business Continuity Program, while working in collaboration with teams to ensure the Disaster Recovery Program supports the business continuity requirements of the company and customer accounts Facilitate necessary connections between all company Inter-dependent Department and frontline staff Knowledge and Skill Requirements Candidates should possess some of the following verifiable experience: Must have reliable means of communication and transportation Strong interpersonal communication skills ( excellent written communications ) Ability to work in a fast paced, customer service environment Excellent time management skills and the ability to prioritize and problem solve Ability to work independently and in a team environment Excellent computer skills including all Microsoft Office applications Possess a confidence and comfort level learning and utilizing new technologies Compensation Harvard Protection Services offers a competitive Salary of 70,000-75,000 annually with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities. About Harvard Protection Services: Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers. Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities Salary & Wage Details 70k-75k Schedule Monday through Friday 8am to 5pm #J-18808-Ljbffr