Patient Care Coordinator (Bilingual Mandarin, Cantonese, Fuzhounese)

Job Description

Job Description

At  HouseCalls Home Care , we’re more than a Licensed Home Care Services Agency (LHCSA) — we’re a mission-driven team committed to delivering compassionate, high-quality care that allows elderly and disabled individuals to live with dignity and comfort in their own homes.

We are currently seeking a Chinese-speaking Patient Care Coordinator to support our diverse patient population from our Brooklyn office. In this essential role, you’ll serve as the connection between patients, families, and providers—helping ensure culturally responsive, personalized care.

Why You’ll Love Working Here

• Competitive pay: $23–$24/hour (based on experience)
• Health, dental, vision, and life insurance
• 401(k) with employer match
• Paid Time Off & holidays
• Short- and long-term disability coverage
• Reserved parking
• Smaller caseloads for better work-life balance
• Supportive leadership and opportunities for growth
• Make a meaningful impact as part of a culturally responsive, mission-driven team

What You’ll Do as a Patient Care Coordinator

• Serve as the primary point of contact for patients and families
• Coordinate and personalize home care plans based on patient needs
• Manage scheduling, follow-ups, and in-home assessments
• Educate patients and caregivers on care routines and services
• Track patient progress and maintain accurate documentation
• Collaborate with providers, aides, and specialists
• Ensure compliance with agency policies and health regulations
• Provide empathetic, culturally sensitive support throughout the care process

What We’re Looking For

• 1+ year of experience in care coordination, case management, or clinical support (home care preferred)
• Mandarin-speaking required; Cantonese and  Fuzhounese -speaking preferred.
• Strong communication and organizational skills
• Proficiency in Microsoft Office and EHR systems
• Ability to multitask in a fast-paced environment
• Empathetic, professional, and committed to patient-centered care

Apply Today

Ready to grow your career as a Patient Care Coordinator? Apply directly through this posting and take the next step toward joining a mission-driven organization.

At HouseCalls Home Care, we value diversity, support your growth, and empower every team member to make a lasting difference—every single day.