Taproom Manager
Full-time
Twisted Gingers Ambler - Industrial Lounge
Taproom & Events Manager is charged with overseeing daily bar operations, developing space rental program, leading Front of House team and ensuring all guests receive an unparalleled experience. The ideal candidate is committed to excellent service, is detail-oriented, can exercise judgement and work independently, and above all has very strong leadership skills and is ready to set the tone for the taproom staff. This position reports to the Owner.
- Hiring, training and managing taproom staff.
- Maintain a clean, friendly and welcoming environment for all guests at all times.
- Completing weekly and monthly inventory tasks for production team.
- Forecast anticipated pull-through in the taproom and communicating future needs to brewing team
- Managing the booking and coordination for all events hosted in the taproom while keeping a calendar of booked events.
- Creation and execution of Standard Operating Procedures for re-ordering needs and inventory stock levels.
- Daily Quality Control metrics to ensure optimal customer experience for all guests.
- Engaging customers, making sales, and answering questions.
- Proactive management of taproom performance and implement measures to ensure continued growth.
- Oversee key vendor partnerships and ordering product as needed.
- Ensure tracking and reporting procedures are in place and being followed.
- Contribute at weekly operation team meetings to provide weekly stats, challenges and solutions.
- Assist the team as needed with special projects. This individual is expected to operate in a highly collaborative and constructive manner with all levels of the organization.
- 21 years old or older.
- Knowledge and passion for beer and providing great service.
- Excellent leadership skills with the proven ability to empower and motivate a team.
- Experience managing a front of house team and event space rentals.
- Strong problem-solving skills, thorough attention to detail and a relentless drive to take initiative.
- Fervent work ethic and the ability to multitask, prioritize and adapt to changing situations.
- Completed RAMP and Cicerone Certified Beer Server (or greater) a plus.
- Knowledge of federal, state, and local regulations.
- The desire to work in a fast-paced, growing company.
- Full availability required.
Vacancy posted 2 days ago
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