CSR - Riverside
$17 per hourAlcon3Pl
We are now hiring for a busy warehousing and fulfillment firm in the city of Riverside, CA.
Position : Customer Service Representative
Pay : $17/hr
Position : Customer Service Representative
Pay : $17/hr
Responsibilities:
- Review and process new orders throughout the day based on start ship dates and delivery dates
- Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing
- Routing orders when necessary
- Track shipments until shipped
- Prepare all shipment documentation (BOLs/packing slips)
- Process new customer requests based on ongoing projects
- Perform data entry for various job tasks
- Ensure that all orders are being handled in a time sensitive manner
- Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues
- Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships
- Knowledgeable in Microsoft office programs
- Schedule request delivery and pick up appointments
- Maintain closing orders and confirming receipts in a timely manner
- Perform other duties as required by management
- Take initiative to solve a problem before involving management
- Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies
Front office recruiter - View phone number on alcon3pl.ninjagig.com
Vacancy posted 29 days ago
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