Hybrid Service Desk Analyst II - Impactful IT Support Career

$75k - $85k

SHI International Corp.

A leading technology firm in Austin is seeking a Service Desk Analyst II responsible for providing Level 1 and Level 2 technical support. The ideal candidate possesses 3-6 years of experience in a similar role and will thrive in a hybrid work environment. Responsibilities include resolving service requests, improving documentation, and mentoring junior analysts. A Bachelor's degree and various technical skills are required, with a salary ranging from $75,000 to $85,000 based on qualifications. #J-18808-Ljbffr SHI International Corp.

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Vacancy posted 3 days ago

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