Family Services Warehouse Worker

DEPARTMENT: Great Falls Corps
POSITION TITLE: Family Services Warehouse Worker
STATUS: Part Time/Regular/Non-Exempt

General Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

The Family Services Warehouse Worker will be responsible to support all daily functions of the Warehouse and surrounding property. This position reports directly to the Social Services Manager.

Essential Functions

1. Assist with the daily pick up of donations from local retailers.
2. Assist with the receiving and processing of food as directed by the Director of Social Services.
3. Work cooperatively with warehouse staff to maintain adequate stores of perishable and non-perishable food and supplies, providing reports and inventories as needed to the Warehouse Supervisor.
4. Assist with food box preparation, rotation and distribution.
5. Provide accurate documentation and timely reporting of all Gift-In-Kind Donations.
6. Assist with coordinating and receiving deliveries. Ensure the proper adherence of all required safety precautions.
7. Assist with maintaining cleanliness and organization in the Social Services Warehouse and exterior property (including adjacent garden).
8. Assist with maintaining cleanliness of the Client Reception area, Staff and Client restrooms, Kitchen, Breakroom and other spaces as needed and requested by the Director of Social Services
9. Help to ensure refrigerator/freezer units are clean and in proper working order. Report malfunctions and necessary repairs to the Warehouse Supervisor.
10. Help to ensure all equipment (hand truck, forklift, scales, etc.) are in proper working order. Complete inspection before use and report damage / necessary repair to Warehouse Supervisor immediately.
11. Assist with the maintenance of vehicles and daily mileage logs, ensuring DOT compliance. Report needed repairs to the Warehouse Supervisor.
12. Assist with the training and supervision of volunteers and community service workers.
13. Assist with home visits and support community outreach events and distributions as directed.
14. Assist Warehouse Supervisor with the preparation and submission of reports and statistics.
15. Be familiar with and maintain Protecting the Mission compliance.
16. Attend staff meetings and trainings as required; including but not limited to Divisional/Territorial Social Services Conferences, Protecting the Mission - child safety training, and The Salvation Army fleet safety training.
17. Assist with seasonal efforts, which may include but are not limited to, Christmas Food and Toy Preparations/Distribution.
18. Adherence to employee dress codes while working.
19. Operate larger equipment such as a pallet jack, forklift, and large box truck.
20. Other duties as assigned by Director of Social Services / Corps Officers.

Minimum Qualifications

1. Must be a High School graduate or equivalent.
2. Must submit to and pass a background check.
3. Must complete Protecting the Mission - child safety training.
4. Must complete and pass ServSafe Food Safety Certification.
5. Must possess or be able to obtain forklift operation certification.
6. Must possess a valid Montana Driver's License and be a minimum of 21 years old.
7. Must complete and pass Salvation Army Driver's Safety Course and Motor Vehicle Records (MVR) Check.

Skills, Knowledge & Abilities

1. Must possess the ability to work as part of a dynamic, high performing team and maintain confidentiality.
2. Must have the ability to relate positively to people from diverse backgrounds and communicate well with the general public.
3. Willingness to accept and implement The Salvation Army's philosophy for social work assistance, while supporting the mission of The Salvation Army.
4. Be flexible and open to new ideas, concepts, and ways of doing things while keeping pace with multiple priorities.
5. Possess the ability to work well independently and in a detailed, professional and courteous manner.
6. Possess good oral and written communication skills.
7. Able to operate a 20' Box Truck.
8. Able to operate a forklift.
9. Ability to use (or learn) basic office machines/equipment.
10. Ability to use (or learn) Microsoft Office (Word, Excel, Publisher) and Outlook.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel, run, jump, and twist on an intermittent and sometimes continuous basis. Maintain the ability to grasp, push, pull objects such boxes, water hoses, lawn mowers, and hand trucks, reach overhead, and carry janitorial/maintenance supplies. Maintain the ability to operate janitorial/landscaping/warehouse equipment. Ability to lift up to 50 lbs.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

A generous benefits package is included with full-time positions : paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.


Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.


Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months' service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.