Account Executive, Education & Non Profit

Account Executive

This Account Executive (AE) will be responsible for developing opportunities and selling Docusign's services to targeted accounts within the Education/Non-Profit vertical. They will acquire new customers and sell additional use cases, products and services into existing accounts. AEs are accountable for exceeding quarterly quota, forecasting accuracy, closing, and driving adoption and usage with customers and prospects in collaboration with internal teams and partners. This position is an individual contributor role reporting to the Regional Vice President, Sales.

Responsibilities include serving as the primary driving force in company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota; conducting discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow; uncovering customer document process and needs in order to match customer requirements to Docusign solutions; understanding, positioning and clearly articulating the value/benefits of Docusign eSignature and Intelligent Agreement Management solutions to all levels within customer organizations; leveraging marketing slide decks and other materials, building custom sales presentations and demonstrations to client needs, and presenting by phone, webinar, and/or in-person; qualifying, building, and managing a sales pipeline through the development of MDR or SDR qualified leads, proactive prospecting, networking, and online social channels including LinkedIn; drafting customer proposals, demonstrating sound decision-making abilities, and negotiating client pricing requirements and concessions within Docusign guidelines; serving as the "quarterback" and primary point of contact for aligning internal Docusign teams and resources with key customer and prospect stakeholders; developing short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory, vertical market, and/or key account base; generating, developing, managing, and communicating expectations within assigned accounts as well as increases scope of penetration within each account; demonstrating organizational leadership by mentoring junior sales team members and providing increasingly high levels of impact to ensure company-wide success; forecasting monthly and quarterly sales activity and revenue achievement.

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Basic: BS/BA degree or equivalent experience; 3+ years of experience in an AE role or equivalent quota-carrying role; willingness to travel as necessary.

Preferred: 5+ years SaaS sales experience; experience selling web-based products/services; experience managing and closing complex sales cycles; demonstrated ability to over-achieve quotas (top 10-20% of company) in past positions; proficient computer application skills, including Salesforce.com, Microsoft Word, PowerPoint and Excel; familiar with Google suite.

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California:$39.30/hour - $59.68/hour; Illinois: $38.00/hour - $52.25/hour; Washington: $38.00/hour - $54.08/hour. This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region; Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement; Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment; Retirement Plans: select retirement and pension programs with potential for employer contributions; Learning and Development: options for coaching, online courses and education reimbursements; Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events.

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at DocuSign: Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation: Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment: This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement: It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.