Business Development Operations Manager

Job Description

Job Description

Description:

Primary Purpose:

Manage internal operations for CHEST Business Development Division. Primary responsibilities include: serving as a liaison across other Divisions; facilitating contract review and approval; defining the marketing needs for supported programs and ensuring programs are marketed; defining the data collection requirements and reporting needs for funded programs; developing boilerplate information that can be used in proposals and communications with external supporters; ensuring that reports are compiled and that funders and supporters receive updates on programs; formulating budgets; and tracking financial performance. 

Essential Functions/Responsibilities:

1. Demonstrate a passion for crushing lung disease and embody CHEST values: honor the team, act with integrity, leverage strengths, cultivate innovation, and have serious fun.
2. Coordinate contract processing for funded programs, working with Business Development Directors, Finance, Legal, and other internal stakeholders to facilitate timely review, approval, execution, and tracking of agreements.
3. Coordinate budget development for the Business Development Division. Effectively manage and track approved budgets and coordinate reforecasting efforts within the unit. 
4. Track reporting requirements and deadlines for funded programs and coordinate with internal stakeholders to ensure programmatic, outcomes, and financial data are collected, compiled, reviewed, and provided to funders in a timely manner.
5. Monitor funded-program timelines and milestones in collaboration with the Project Management Office and proactively communicate status, risks, delays, and upcoming decision points to Business Development Directors. Gather program results and metrics for supporter reporting and work cross-functionally to resolve operational issues that may affect program performance or fulfillment of deliverables.
6. Maintain visibility into the lifecycle and end dates of funded programs, proactively identifying upcoming program completions and communicating them to Business Development Directors to facilitate timely supporter engagement and exploration of renewal, continuation, expansion, or future phases of support.
7. Monitor and coordinate support and recognition statements to ensure that funders are properly recognized and that all acknowledgements follow compliance regulations.
8. Ensure marketing and sales materials, such as slide decks and other materials) are developed and maintained. Coordinate with Marketing/Communications Team as necessary on development of materials and on marketing needs for programs. 
9. Coordinate cross-functionally to support the operational execution of Annual Meeting funded programs, including program requirements, enduring content, outcomes/data collection, supporter recognition, signage, marketing, and post-program reporting.. 
10. Build and maintain centralized tracking systems for funded programs and pipeline opportunities, including key milestones, contract status, reporting requirements, program completion dates, financial performance, and other information needed by Business Development Directors to manage the portfolio effectively.
11. Develop and maintain system for tracking performance of sales partners.

Other Functions/Responsibilities:

1. Complete other tasks and projects as assigned.

Requirements:

Required Qualifications and Competencies:

1. At least a Bachelor’s degree and 5 years of directly relevant experience
2. Demonstrated ability to manage and balance multiple competing priorities/projects
3. Analytical thinking and problem solving skills
4. Project management skills 
5. Demonstrated ability to influence and negotiate through written and verbal communication
6. Demonstrated ability to identify and build collaborative solutions that provide organizational opportunities
7. Open to feedback, advice, and input from others
8. Demonstrated ability to identify and foster strategic relationships and alliances
9. Competent in the use of Microsoft Office software such as Word and Excel in a Macintosh environment
10. Understanding of the complex health care environment
11. Ability to accommodate up to 20% travel
12. Ability to adhere to CHEST's hybrid work schedule, which includes 2 days per week work-from-home, and 3 days per week onsite at CHEST headquarters in Glenview. Tuesday and Wednesday are CHEST's anchor days, and a 3rd onsite will be decided between employee and supervisor.

Preferred Qualifications and Competencies:

1. Prior experience in a medical association education or development division, or in the pharmaceutical industry, a plus.

Benefits

While we offer benefits that you’d expect from any forward-thinking, progressive organization, we offer a lot of extras too, including the standardization of a hybrid working environment. From tuition reimbursement to parental leave, we offer the benefits that you want most.

• Health and Wellness: Medical, dental, and vision insurance*; flexible spending account*; long- term and short-term disability insurance; life/AD&D insurance
• Work/life Balance: 37.5-hour work week with flexible start times; Paid Time Off; Paid parental leave; Hybrid work environment; Paid holidays
• Giving and sharing: 401(k) with matching contribution from CHEST*; Health club and fitness reimbursement; Employee counseling program; Reimbursement for professional memberships; Tuition Reimbursement
• Office perks: Lunch & Learns; Annual Health Fair; Professional development courses; Volunteering opportunities; Annual Holiday Party; In-office “Busy Breaks”

Additional Information

The annual base salary range for this position is USD $85,000 to USD $95,000. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, or other items. CHEST considers factors such as, but not limited to, the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, and market and organizational considerations when extending an offer. CHEST is proud to be an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws.

At CHEST, our employees come from different backgrounds with various lived experiences and dynamic strengths. We strive to continuously improve our way of working to reflect our commitment to inclusion and equity and build a workforce that reflects the communities that we serve. And that means we need you! Your experiences may only perfectly align with some qualifications listed in the job description. But if you are excited by this position, we highly encourage you to consider still applying. You may be just the right candidate to help us with our mission to improve patient care.

This description was designed as a convenience to acquaint employees and managers with the essential elements of the position. It is solely to summarize basic duties, and it is not intended to be a contract or guarantee of employment or any specific terms or conditions of employment.

*Participation is voluntary