Maintenance Technician

FLSA: Non-Exempt (hourly) REVISED: 07/11/2026

REPORTS TO: Maintenance Supervisor REVIEWED: 04/24/2026

SUPERVISES: None

Position Summary:

Responsible for maintenance and repairs in any area of the facility. Performs general carpentry, plumbing, minor electrical repairs, vehicle maintenance and repairs, landscape maintenance, occasional housekeeping, and grounds keeping.

Essential Duties and Responsibilities:

• Perform routine maintenance and repairs of building, equipment, and grounds, including painting, plumbing, and electrical work.

• Complete necessary repairs and maintenance within animal housing areas.

• Manage event set-up and tear down procedures.

• Maintain and safeguard maintenance equipment and tools.

• Conduct inspections to identify necessary internal or external repairs or service needs and coordinate scheduling with the Facilities leadership team.

• Respond promptly to maintenance requests received via the work order system or radio.

• Monitor the inventory of materials and supplies, providing timely order input to the Facilities Manager.

• Participate in emergency response activities, including investigating and addressing fire and life safety concerns; assist with emergency response training.

• Maintain a professional appearance at all times.

• Other duties as assigned.

Education and Experience Requirements:

• Equivalent to a high school diploma.

• Two (2) years of general building repair and maintenance experience.

License & Certification Requirements:

• The Incumbent must hold a valid driver’s license for a minimum of three (3) years and maintain an acceptable driving history.

Required Knowledge and Skills:

Knowledge of:

• Providing tactful and effective assistance to team members, volunteers and patrons.

• Standard administrative practices and procedures, including record-keeping systems and the operation of office equipment, computers, and associated software.

• Practices, methods and terminology related to building maintenance and repair.

• Applicable laws, codes, and regulations, and work-related computer applications.

• Safety principles, practices and equipment related to the field.

Skill in:

• Mechanical repairs and equipment operation.

• General maintenance, including carpentry, plumbing, HAVC, electrical repairs, and painting.

• Strong verbal and written communication, problem-solving, and organizational skills.

• Contributing effectively to team and company goals, objectives and activities.

• The operation of various hand tools and power tools in a safe and effective manner.

• Maintaining accurate records of work performed.

• Critical thinking and the ability to work independently within established policy guidelines.

• Proficiency in radio communication protocols.

Working Conditions and Physical Effort:

Physical ability and mobility to work in a typical office environment. Strength to lift, push, pull, and/or move materials weighing up to 25 pounds frequently, 50 pounds occasionally. Vision to read printed materials. Stamina to sit and work with a computer for an extended period of time. Hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Team Members are continuously exposed to animals, animal waste, pet dander, peanut butter, cleaning chemicals, high noise and potentially hazardous conditions, including the risk of animal bites and occasional work outdoors for extended periods of time while exposed to cold and extremely hot temperatures.

All team members work in a culture of continuous improvement and are expected to support our mission. Team members must be able to clearly articulate our goals, actively participate in outstanding guest service, and accept responsibility for maintaining our culture of philanthropy.

This job description is intended to describe the general nature and level of work expected of this position. This description is not intended to be construed as an exhaustive listing or description of all responsibilities, duties and skills required of incumbents in the job.