GCP Infrastructure / DevOps Engineer - Remote

Position Title: GCP Infrastructure / DevOps Engineer
Location: Remote
Duration: 6 Months Contract

Job Description:
Automate provisioning, deployment, and operational readiness of customer environments on GCP and AWS, including the infrastructure that runs RAG / knowledge pipelines. You make environment creation and application promotion repeatable, secure, and observable. You do not develop the conversational applications or the retrieval logic.
What success looks like
A new customer environment can be stood up from approved modules with minimal manual console work.
CI/CD pipelines promote the pre-built CCAI, voice, and chat packages plus customer config in a controlled way.
Logging, monitoring, secrets, and teardown/lifecycle processes exist for every environment, including knowledge / RAG jobs and stores.

Key responsibilities:
Implement and maintain Infrastructure-as-Code for GCP projects and AWS accounts.
Automate service enablement, networking, IAM bindings, secrets, and baseline logging on both clouds.
Provision and operate infrastructure for RAG / knowledge pipelines: document stores, vector or search indexes, embedding/index jobs, schedulers, and secrets.
Build CI/CD pipelines that deploy pre-built application artifacts, customer-specific configuration, and knowledge-index refresh jobs.
Manage environment lifecycle: create, update, snapshot/backup where relevant, and tear down.
Implement monitoring, alerting, and dashboards sufficient for go-live and handoff, including pipeline job failures.
Partner with the Architect to turn designs into reusable modules; partner with specialists and the Data
Engineer to wire application and RAG deploy steps.
Control cost via budgets, labels/tags, and idle-environment policy.

Required qualifications:
5+ years in DevOps, SRE, or platform engineering with production IaC.
Hands-on Terraform on both Google Cloud and AWS.
CI/CD experience
Practical security operations: secrets managers, IAM, private networking, audit logging.
Google Cloud DevOps Engineer and/or AWS DevOps / SysOps certification.
Experience deploying contact-center or conversational platforms.
DevOps, Terraform, AWS CDK, GCP, CI/CD, Cloud Build, CodePipeline, IAM, secrets, landing zone, platform engineering, vector database, Vertex AI, Bedrock