Head of Operations

EAI

Reports to: CEO
Role Overview

We are hiring a Head of Operations with experience inside large US banks to lead enterprise execution, partnerships, go-to-market alignment and day-to-day operations of the compay.

This is a senior, hands-on role combining banking domain expertise, go-to-market execution, and operational leadership .

You will ensure we operate at the standard expected by Tier 1 banks while also driving internal execution across the company.

What You'll Own
Banking Expertise & Enterprise Alignment

Bring firsthand experience working within large US banks
Guide how our product is positioned, sold, and deployed into bank environments
Translate bank requirements (risk, compliance, procurement) into product, operations, and delivery workflows
Ensure alignment with how large banks evaluate and adopt new technology

Enterprise Sales Support & Strategic Partnerships

Support enterprise deal cycles (procurement, security, onboarding)
Build and maintain relationships with stakeholders across banking organizations
Help develop deep strategic partnerships across banking and the financial services ecosystem

Company Operations (Day-to-Day Ownership)

Oversee day-to-day operations across the company
Drive execution across product, sales, and delivery functions
Establish operating rhythms, processes, and accountability structures
Ensure teams are aligned, deadlines are met, and priorities are executed
Act as a force multiplier for the CEO across internal operations

Go-To-Market Execution

Partner on strategy for selling into banks
Support pricing, packaging, and enterprise positioning
Improve conversion through better alignment with bank processes
Help refine messaging and positioning for enterprise customers

Operational Excellence & Delivery

Establish processes for onboarding and supporting enterprise customers
Ensure readiness for compliance, risk, and operational expectations
Drive cross-functional execution across product, sales, and operations
Build scalable workflows for cstomer success and delivery

What We're Looking For

Experience working within a large US bank (operations, transformation, partnerships, or similar)
Strong understanding of how banks evaluate and adopt new technology
Experience supporting enterprise sales or partnerships, or large scale
Strong communication and stakeholder management skills
Existing network within banking is a plus

Preferred

MBA or equivalent experience from a top-tier institution
Existing network within US banking ecosystem

Why This Role

This is a high-impact role at the intersection of AI and financial services , with direct ownership of enterprise execution and company operations.

You will play a key role in helping the company scale while meeting the expectations of Tier 1 banking customers.

Apply

Vacancy posted 4 days ago

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