REAL ESTATE SALES COUNSELOR - New Home Sales

Job Description

Job Description

CLASSIFICATION: Salary + Commission

Base Salary : $36,000.00 plus commission

Commission : The Sales Counselor is eligible to earn commissions based on homes sales in accordance with Company’s commission program. The Company reasonably expects the commission opportunity for a newly hired Sales Counselor to be approximately $139,000 - $149,000 annually, depending on sales activity and performance.

Estimated Total Compensation : $175,000 - $185,000 annually, consisting of base salary and commission. Actual earnings will vary based on individual sales performance, home sales, and the applicable commission schedule.

POSITION TYPE: Full-time

EXPECTED HOURS OF WORK: 5 Days/Week, Including Weekends, 10:00 am to 6:00 pm

REPORTS TO: VP of Sales and Marketing

SUMMARY/OBJECTIVE:   This position is responsible for building relationships and guiding customers through the entire home shopping, purchase and close of escrow process at a specific Van Daele Homes community. Sales Counselors also function as crucial brand ambassadors representing Van Daele Homes, and among other responsibilities, handle prospecting, broker relationships, generating qualified buyers and sales, managing escrows and customer satisfaction to achieve on-time closings. Sales Counselors are also responsible for meeting company’s sales goals and established objectives.

ESSENTIAL FUNCTIONS:

• Greet and welcome visitors to their community
• Capture and enter visitor registration cards into CRM
• Conduct sales presentations, model demonstrations, and site tours
• Work with preferred lender to pre-qualify prospective buyers
• Build relationships with lead base and conduct discovery to uncover purchase motivation.
• Guide prospective buyers towards a purchase decision or refer them on to another community and/or builder (as needed)
• Be an expert on their community’s floorplans, included features, options, site plan, and other unique advantages
• Generate sales based on company sales and revenue goals
• Write purchase and sale agreements
• Maintain a Trust Log
• Sell structural options
• Help facilitate design studio, low voltage and Solar appointments
• Manage escrow backlog and outside lender relationships to achieve on-time escrow closings
• Conduct regular follow-up to keep buyers updated on the progress of their home in accordance with company’s proprietary homebuyer communication and customer management policies
• Oversee day-to-day operations of the sales office
• Walk model homes regularly and ensure maintenance requirements are being met (coordinating with their field team) to keep their model homes in optimal condition per company standards
• Collaborate regularly with Escrow, Marketing, Construction, Customer Care, Lender Partner, Design Center, and other members and partners of the community team
• Maintain a proactive, solutions-based mindset and approach to work
• Submit Sales, Traffic, Competition and other weekly/monthly reporting as required by company
• Engage and participate in regular Sales Meetings and training
• Cultivate and maintain relationships with local Real Estate Broker community
• Regularly monitor competition and visit once a month to ensure competition tracking and understanding of market is current
• Consistently deliver a home buyer experience in line with the Van Daele Homes brand
• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• CA Real Estate License in good standing.
• 3-5 Years new home sales experience
• Willingness to accept assignments in various locations
• Valid Driver License and a Clean driving record
• Experience working for a residential home builder is highly desirable
• Strong computer and software skills, including proficiency with Microsoft Office, electronic documentation, and other sales-related software
• Ability to learn and effectively utilize new technology and software platforms

REQUIRED SKILLS:

• Excellent verbal and written communication skills
• Outstanding interpersonal and customer service skills
• Strong sales presentation and understanding of the sales process
• Ability to collaborate with sales partners and other members of a community team
• Familiarity with Purchase Agreements and Disclosures
• Excellent time management, organizational, and follow-up skills
• Must be proactive with the ability to multitask
• Ability to complete Sales Reports, with attention to detail and accuracy
• Overview of construction knowledge/ability to read plans
• Understanding of escrow and mortgage process
• Ability to work in a team environment
• Computer literacy with competency in Microsoft Office Suite

PHYSICAL DEMANDS:

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Ability to sit, stand, and walk for extended periods.
• Ability to walk through model homes, sales offices, homes under construction, and residential communities.
• Ability to climb stairs and walk over uneven terrain and construction-site surfaces when required.
• Ability to occasionally bend, stoop, reach, and lift or carry materials weighing up to 25 pounds.
• Ability to visually inspect homes, model displays, signage, and sales materials.
• Ability to operate a computer, telephone, and other standard office equipment.

WORK ENVIRONMENT:

• Primarily works in a sales office and model-home environment.
• May be required to work in homes under construction and active residential construction sites.
• Exposure to dust, noise, varying temperatures, uneven surfaces, stairs, and other typical construction-site conditions may occur.
• Must comply with all Company and jobsite safety requirements, including required personal protective equipment when entering designated construction areas.
• Regular weekend and evening work will be required based on community operating hours and customer needs.
• Will work independently for large portions of the workday and will be required to secure the sales office/model home when working alone.

TRAVEL REQUIRED:

There is minimal travel required, with occasional visits to the design center, corporate office, or to visit the models of local competition.

TIME AND ATTENDANCE:

This position requires punctuality and consistent attendance.

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive, all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Nothing in this job description restricts management’s right to assign and reassign duties and responsibilities to this job at any time.

MULTI-FAMILY and SINGLE-FAMILY Builder throughout California.

Company Description

MULTI-FAMILY and SINGLE-FAMILY Builder throughout California.