Technical Program Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryProgram & Project Management Job Details About SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the RoleTechnical Program Managers (TPMs) play a critical role at Salesforce, leading large-scale, cross-functional initiatives within our Technology, Marketing & Products organizations. TPMs are responsible for programs from beginning to end, streamlining processes and fostering more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company.We are seeking a highly accomplished and results-driven Technical Program Manager (IC) to lead a portfolio of mission-critical software initiatives across Salesforce. This role is responsible for driving execution strategy, operational excellence, and organizational alignment for complex, cross-functional programs with significant business impact. The ideal candidate is an expert IC leader who excels at driving execution, influencing executive stakeholders, and institutionalizing world-class software delivery practices across the organization. Your Impact - Responsibilities * Strategic Program Leadership: Architect and drive the full Software Development Life Cycle (SDLC) for a portfolio of complex, multi-year programs, ensuring alignment with Salesforce's strategic priorities and demonstrating measurable business impact. * Portfolio Management & Execution: Lead and manage a portfolio of high-visibility programs from concept through deployment. Define program scope, facilitate critical "build vs. buy" analyses, and develop comprehensive business cases, charters, and fit-for-purpose execution plans. * Operational Excellence & Process Ownership: Champion and institutionalize best-in-class delivery practices across development teams. Drive continuous improvement by owning and optimizing processes, tools, and communication channels - leveraging metrics and leading high-impact retrospectives. * Executive Alignment & Communication: Partner strategically with executive and senior leadership across Engineering, Product, and Business teams to align roadmaps, prioritize initiatives, negotiate technical trade-offs, and facilitate critical decision-making. Deliver crisp, regular updates on program health, risk, and dependency management to executive steering committees. * Risk & Dependency Management: Proactively identify, analyze, and mitigate complex cross-program risks and dependencies spanning multiple teams and organizations. Ensure clear communication of impact and resolution paths to all stakeholders. * Performance Tracking: Define, track, and communicate key Program KPIs and Portfolio OKRs, providing transparent reporting that measures progress against strategic business outcomes. * Cross-Organizational Influence: Cultivate deep, trusted relationships with senior business leaders and technical teams across organizational boundaries - effectively prioritizing, unblocking, and removing systemic impediments at scale. Minimum Qualifications * Bachelor's degree in Computer Science, Engineering, or a related technical field - or equivalent practical experience leading complex software development programs.