Senior Utility Customer Service Specialist
$29 - $41 per hourGovernmentJobs.com
Senior Utility Customer Service Specialist
Energize Your Career with Us! The Roseville Utility Billing Department is in search of a detail-oriented, analytical, and self-motivated individual to join our team. In this role, you will tackle problem-solving challenges, lead initiatives, conduct software testing, and troubleshoot various issues.
We seek a candidate who excels at providing exceptional customer service and thrives in a fast-paced, dynamic environment. Your primary responsibilities will include supporting our Customer Care teams, delivering training, resolving complex Utility Billing issues, and contributing to the design and documentation of process and policy enhancements.
If you're detail-oriented, organized, and driven to make a positive impact, we'd love to hear from you!
What City of Roseville Offers:
- $29- $41 hourly rate (dependent on experience)
- Opportunities to learn and promote
- Competitive vacation and sick leave programs
- 10 paid holidays and 2 floating holidays annually
- Up to 45 hours of personal leave per year, in addition to vacation time
- Bilingual pay opportunity
- Health and welfare benefits, with City contributions of up to $2,490 per month
- And much more!
The City of Roseville is committed to an inclusive and supportive workforce and workplace. We are engaged in understanding the backgrounds and perspectives of our colleagues and those we serve. Our organization is unified in this commitment, because we believe this produces the best results for our organization and community.
Vacancy posted 6 hours ago
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