Renewal Specialist

Renewal Specialist 1The Renewal Specialist 1 supports the company's sales goals through professional sales techniques and good customer service, maintains quality relations with existing accounts, and provides sales and marketing coverage by performing the following duties.Duties and ResponsibilitiesDevelops maximum sales potential out of assigned territory through competitive sales techniques and knowledge of the company's products and services as well as the competition's strengths/weaknesses.Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.Contacts customers via telephone, correspondence or in person by traveling as frequently as necessary to meet and surpass profitable sales goals for the company.Reevaluates work on an ongoing basis to increase market share.Creates customized proposals to meet specific customer requirements in an efficient manner.Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.Utilizes company leads to expand current customer base and follows up all leads promptly.Maintains updated, organized files on all accounts in assigned territory.Provides information and/or follow up on customer as requested.Other DutiesPerform all other duties, as assigned.QualificationsBachelor's degree, or equivalent work experience0-2 years of sales or customer service experienceKnowledge / Skills / Abilities (KSAs): Ability to learn Red Hat technologies and develop technology acumenExperience working with MS Office applications, including Word & ExcelExperience working with Salesforce CRMAbility to multi-task and self-manage prioritiesAbility to make and coordinate sales calls with potential customersAbility to find, develop, and close businessStrong time management skillsAttention to detail and accuracy in work productAbility to develop and manage positive customer relationshipsExcellent oral and written communication skillsCompany OverviewAs a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.Emergent, a subsidiary of Mythics, LLC, is an award-winning IT solutions provider and value-added reseller based in Virginia Beach, Virginia. Since 2006, Emergent has specialized in solving complex challenges and delivered best-of-class technology solutions to operations in all levels of government, education, and commercial organizations worldwide. At Emergent, we are looking for motivated people with the expertise and insight to tackle the toughest client issues.Why Work at Emergent?Because at Emergent, YOU count! At Emergent, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Emergent, you will experience a truly enjoyable corporate culture.Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:Comprehensive Health, Dental, and Vision plansPremier 401k retirement plan with corporate matching and a 529 college saving planTax-advantaged Health Savings Account and Dependent Care Flexible Spending Account optionsLegal ResourcesUnlock Exclusive Benefits for Full-Time Employees:Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time offEmployee referral programEmployee recognition, gift and reward programTuition reimbursement for continuing educationRemote or hybrid work optionsEngaging company events such as team building activities, annual awards and kick-off partiesHealth and wellness-focused activitiesRelaxation SpacesIn-office gourmet coffee, tea, fresh fruit and healthy snacksCorporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our officesEmergent, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Emergent has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting View email address on click.appcast.io. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.