Product Specialist II-Global Markets Credit/Credit Manager
$110k - $185kBank of America Financial Center
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Global Markets Credit (GMC) organization is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions. GMC is a global organization, which partners directly with Global Markets FLU teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines. GMC also coordinates engagement with key control partners including Global Risk, Credit Review and Audit to accordance with our Risk Framework. This role is responsible for leading initiatives and supporting Speciality Finance Credit Officers on a daily basis in the underwriting, monitoring and management of their portfolios. The end-to-end process involves credit underwriting, ongoing monitoring and portfolio management of speciality finance transactions. The lead acts as a primary liaison with the credit teams, operations, and other business partners. Handles more complex opportunities and takes a greater leadership role in supporting the clients' needs. Provides coaching to associates when dealing with day-to-day support activities. Employees that achieve success in this role often demonstrate the following attributes: attention to detail, self-motivation, and learning agility. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner’s mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Responsibilities: Lead, coach, and develop Credit Support Associates, providing day-to-day direction on priorities, workflow, and deadlines Review outputs to ensure accuracy, completeness, and alignment with policy Act as escalation point for complex issues and support team decision-making Oversee underwriting support, monitoring, and portfolio management activities for specialty finance transactions Guide preparation of monitoring materials, including covenant tracking and deliverable management Ensure financial statements, NAVs, and other requirements are sourced and tracked in accordance with credit documentation Review client and transaction documentation Extract and track key terms, covenants, and reporting requirements Partner with Operations to ensure accurate loan booking and lifecycle management Manage pre- and post-closing activities identify and resolve data quality issues across credit and risk systems Oversee monitoring ticklers and portfolio tracking requirements Analyze datasets to identify trends, gaps, and inconsistencies Drive process improvements and enhance workflow efficiency, including leveraging tools such as Microsoft 365 Copilot Support audits, credit reviews, and remediation efforts Provide expertise and guidance on more complex transactions and portfolio matters Required Qualifications: 7+ years of experience in institutional banking or Global Markets, with knowledge of specialty finance and traded products Experience leading or mentoring team members Familiarity with industry documentation (e.g., ISDA, MSFTA, Repo Agreements, MRA, Credit Agreements) Strong technical proficiency in Microsoft Word, Excel, and PowerPoint; experience with credit/risk systems preferred Ability to interpret data across multiple systems and support underwriting and monitoring activities Desired Qualifications: Understanding of market risk concepts Prior team lead or managerial experience Strong interpersonal and influencing skills, with the ability to collaborate effectively across Credit, Operations, and business partners Experience reviewing fund prospectuses and interpreting key risk considerations Familiarity with credit and risk systems Experience using automation and analytical tools (e.g., Microsoft 365 Copilot, BI tools) to enhance efficiency and insights Demonstrated ability to manage large datasets and identify trends, inconsistencies, and process improvement opportunities Strong understanding of exposure flows and how transactions impact credit and market risk profiles Ability to quickly learn and apply policies and procedures with a strong control Bachelors Degree Skills: Attention to Detail Collaboration Collateral Management Data Collection and Entry Due Diligence Data and Trend Analysis Issue Management Monitoring, Surveillance, and Testing Problem Solving Recording/Organizing Information Active Listening Adaptability Audit Planning Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $110,000.00 - $185,000.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - Privacy Statement -
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