Food Service Worker I

Quest Food Management Services

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our "Quest Ready" culture, built on integrity, responsiveness, accountability, respect, and excellence. Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role

The Food Service Worker I / Cashier plays a vital role in delivering exceptional customer service within a retail food environment. This position is responsible for efficiently handling food preparation, maintaining cleanliness, and ensuring compliance with health and safety standards. Additionally, the role involves managing cash transactions accurately and providing friendly, prompt service to customers. The successful candidate will contribute to a positive shopping experience by supporting both front-end cashier duties and back-end food service tasks. Ultimately, this role ensures smooth daily operations that meet both customer satisfaction and organizational standards.

Minimum Qualifications

• High school diploma or equivalent.
• Basic math skills for handling cash transactions.
• Ability to stand for extended periods and perform repetitive tasks.
• Strong communication skills to interact effectively with customers and team members.
• Legal authorization to work in the United States.

Preferred Qualifications

• Previous experience in food service or retail cashier roles.
• Knowledge of food safety and sanitation standards.
• Familiarity with point-of-sale (POS) systems.
• Customer service training or certification.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Prepare and serve food items according to established guidelines and portion controls.
• Operate cash registers to process customer purchases, handle cash, credit, and electronic payments accurately.
• Maintain cleanliness and sanitation of work areas, equipment, and dining spaces in compliance with health regulations.
• Assist customers by answering questions, addressing concerns, and providing product information in a courteous manner.
• Restock supplies and food items as needed to ensure continuous service throughout the shift.
• Follow all safety and hygiene protocols to ensure a safe working environment for staff and customers.
• Collaborate with team members to support efficient workflow and timely service delivery.

Skills

The required skills such as basic math and communication are essential for accurately processing transactions and engaging with customers in a friendly and professional manner. Attention to detail and organizational skills help maintain cleanliness and ensure food safety standards are consistently met. Preferred skills like familiarity with POS systems and prior food service experience enable the worker to perform tasks more efficiently and confidently. Problem-solving and teamwork skills are used daily to address customer needs and support colleagues during busy periods. Overall, these skills combine to create a seamless and positive experience for both customers and staff.