Chick-fil-A Operations Manager

Operations Coordinator

Pay: $20.25 - $22.50 per hour

Job type: Full-time

We are seeking an Operations Coordinator to join our team! You will be primarily responsible for providing guests with a memorable dining experience while managing a team, in close coordination with a Director.

Responsibilities:

• Takes ownership of dine-in and carry-out and drive-thru guest experiences
• Responsible for the new and continued training of all front-of-house team members
• Manages systems related to dine-in, carry-out, and drive-thru guest experience
• Directly leads a team of 7-13 team-members
• Oversees guest services and resolves concerns
• Adjust staff schedules to meet restaurant needs
• Work with existing leadership to achieve excellence
• Adhere to all safety and sanitation regulations
• Works to meet labor cost and sales goals while delivering speed of service and guest satisfaction goals

Requirements and Responsibilities:

We are looking for applicants who exhibit the following qualities:

• Consistency and Reliability
• Cheerful and Positive Attitude
• Values Teamwork
• Loves Serving and Helping Others

Applicants must be able to:

• Smile
• Create and Maintain Eye Contact
• Make Connections with Guests and fellow team members
• Honor and encourage others to follow the visions and values of the restaurant
• Ability to multitask
• Team-oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with guests and team members
• Applicants will also be expected to be able to work on their feet for several hours at a time indoors and outdoors. Prior experience is preferred, but not necessary.

Requirements:

• Experience in a high-paced restaurant environment
• Leadership experience
• Commitment to delivering excellent service
• Has a heart for service
• Strives for personal and team excellence
• Demonstrated ability to work with a diverse group and lead teams
• Willing to be coached and skilled in coaching others
• Maintains a positive outlook especially during times of challenge
• Thrives in a fast-paced and high-traffic environment
• Enthusiastic leadership style that raises others up
• Focused on helping the Front line team meet goals
• ServSafe certification is a plus
• General understanding of retail systems with the ability to learn
• Excellent written and communication skills
• Strong attention to detail

Benefits:

• Opportunities for growth
• Health Insurance
• Paid Vacation time
• Sundays off
• College Scholarship Opportunities
• Free food
• IRA options

We Ask You to:

• Have a High School diploma or equivalent required; college degree preferred
• Have the ability to communicate effectively in English, bilingual a plus
• Be at least 18 years of age
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-65 lbs.
• Have a valid driver's license, reliable transportation and proof of insurance