Technical Support Specialist
Traka (Assa Abloy)
- Technical Support SpecialistAre you looking for a new challenge within Manufacturing?Maybe this job as Technical Support Specialist in New Haven CT (USA) is for you!SARGENT is a market leader in locksets, high security key systems, door closers, exit devices, electro-mechanical products, and access control systems for new construction, renovation, and replacement applications. The company's customer base includes commercial construction, institutional and industrial markets. Included in SARGENT’s product offerings are windstorm certified locks, hardwired and wireless access control devices, designer levers and an antimicrobial hardware coating.We are seeking a Technical Support Specialist to provide exceptional customer service via phone, email, and remote support software to current and prospective customers.Visit Home | Commercial Door Hardware | SARGENT (sargentlock.com) for bored lock, mortise lock, exit device and key system product specifications.This position will sit onsite in New Haven, CT.**What you will be doing*** Troubleshooting hardware, identify site specific issues.* Deliver service and support to end-users using and operating automated call distribution phone software.* Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.* Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.* Diagnose and resolve technical hardware issues.* Create Customer Care Forms to initiate product replacement.* Conduct customer site visits to troubleshoot or replace hardware.* Research required information using available resources.* Follow standard processes and procedures.* Identify and escalate priority issues per Client specifications.* Redirect problems to appropriate resource.* Beta testing and reporting on new products.* Use trouble ticket system for tracking issues and problem resolution.* Act as a liaison between customers, quality, engineering, and manufacturing personnel.* Maintaining prompt and effective inter and intra-team communication.* Working with equipment in the lab to determine root cause of issues.**What we are looking for*** Bachelor's Degree in Mechanical Engineering, Manufacturing Engineering or related field.* Must have 3-5 years of applicable work experience.* Excellent customer service skills and the ability to interact in a courteous, helpful and professional manner.* Unquestionable ethics with proven ability to deal with a high level of confidentiality.* The ability to act independently, take initiative, multi-task and drive tasks and issues to resolution.* Strong verbal and written communications skills.* Strong organizational and multi-tasking skills.* Demonstrated strong problem solving and analytical skills.* Familiarity with mechanical or physical security products is preferred.**What we offer*** Medical, Dental, Vision along with various plan options to choose from.* 401K w. employer match and Roth IRA contribution.* Corporate Discounts.**We review applications regularly, so don’t hesitate, apply today!****We are the ASSA ABLOY Group**Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.Application due2026-09-11FunctionQuality ManagementExperience levelAssociateOffice presenceOnsiteLocationNew Haven, Connecticut, United StatesApply
- J-18808-Ljbffr Traka (Assa Abloy)
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Brooklyn, NY vacancy
- Sentara is hiring an IT Technical Support Specialist! Location: Sentara Northern Virginia Medical Center Hours: Mon - Fri 8 AM to 5 PM Overview The IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer...SuggestedRemote work
- ...team of IT professionals offers growth opportunities, a positive environment, meaningful work and strong benefits. As a Technical Support Specialist, you'll help Morley associates with all their computing needs. Using your problem-solving skills and technical know-how...SuggestedTemporary workCasual workWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hoursWeekend work
- Introduction The Maryland Military Department is looking for a candidate to fill the position of IT Technical Support Specialist I! Join a dynamic team and embark on a career with great benefits, pension, generous leave, a competitive salary, and opportunities for professional...SuggestedWork at office
- Maryland Military Department is seeking an IT Technical Support Specialist I to keep agency computer systems running efficiently. This on-site role maintains operating systems on multi-tasking computers and collaborates with supervisors on complex modifications, including...Suggested
- ...Technical Support Specialist Wurtec's Technical Support Specialist provides complex technical support to customers via email, phone, or other methods. Must be able to obtain a deep understanding of the organization's products and services. Relies on experience and...SuggestedFull timeWork at officeRemote workFlexible hours
Wurtec
Long Island City, NY4 days ago $80k - $90k
## Technical Support SpecialistApplylocations: New York, New Yorktime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R20... ...diverse businesses.**Job Description**The Technical Support Specialist serves as the face of Technology Services, providing first-line...Temporary workWork at officeLocal areaRemote work$22 - $24 per hour
The Technical Support and Hardware Specialist provides a broad range of technical support services to the St. Lawrence University campus community. This position is highly customer-focused and requires exceptional communication, problem-solving, and interpersonal skills...Hourly payFull timePart timeLocal areaRemote workWork from homeHome officeAfternoon shift$22 - $24 per hour
Job Title: IT Technical Support Role Work Arrangement: Hybrid Client Industry: Banking Duration: 12-18 Months Schedule: Monday to Friday, 8 AM - 5 PM MST / CST Key Responsibilities: Provide technical support for MS applications, proprietary systems, and hardware/software...Hourly payTemporary workMonday to Friday$85k - $105k
Data Center Technician Looking for Data Center Technician with following skills - Wiring/Cabling Data Center Troubleshooting Seniority level Associate Employment type Contract Job function Design, Management, and Information Technology Industries Staffing and...Contract work$64.5k - $103.5k
## Vehicle Technical Support SpecialistApplylocations: Dodge Center, Minnesota, United Statestime type: Full timeposted on: Posted Todayjob... ...experienced and highly skilled Technical Service/Support Specialist will deliver industry leading technical support for McNeilus...Permanent employmentWork at officeShift work$23 - $27 per hour
Technical Support Specialist IISkip to main content#Technical Support Specialist II page is loaded## Technical Support Specialist IIApplylocations: Pittsburgh, PA (Beacon Modular)time type: Full timeposted on: Posted Todayjob requisition id: JR-00163**About Lighthouse...Temporary workSecond jobWork at officeLocal areaRemote workNight shift$90k - $110k
...solutions that help our partners increase productivity, enhance yields, reduce downtime, and lower overall costs. Position: Technical Support Specialist Location: Southeast USA Pay: $90k - 110k annually What We Offer: Competitive pay, commensurate with experience...Temporary workLocal areaWorldwideTrial period- At SciSure we're looking for a Technical Support Specialist to join our team. About the Job The Technical Support Specialist role serves as the primary critical escalation point for providing technical assistance to customers and team members using the SciSure platform...
- Job Description - Technical Support Specialist (260000CI) Job Description Technical Support Specialist - ( 260000CI ) Description Position Grade: 16G Department: Multiple Departments Job Type: Full-Time (Permanent) Examination Number: EX1675 Location: St. Louis, MO Incumbents...Permanent employmentFull timeWork at office
- We are seeking a Technical Support Specialist to provide remote technical assistance for hardware, software, store networks, and applications. This role involves troubleshooting issues, managing multiple support tickets, and ensuring optimal performance of store systems...Remote workShift workNight shift
$52k - $61k
...usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with... ...outcomes at scale. Job Purpose Reporting to the Technical Support Supervisor, the Technical Support Specialist will assist with successful customer rostering and...Full timeWork experience placementLocal areaRemote work- Technical Support Specialist Department: Information Technology Employment Type: Full Time Location: Liberty, SC Reporting To: Chris Giles Description The Technical Support Specialist provides Tier 1 and Tier 2 technical support for the organization's PC and PC-related...Hourly payWeekly payFull timeWork at officeLocal areaImmediate startRemote work
$1,000 per month
Position Description: The Technical Support Specialist (L2) provides advanced technical support to CharacterStrong customers, ensuring the timely resolution of escalated issues that cannot be resolved by Level 1 support. This role requires strong troubleshooting skills...Full timeFor contractorsLocal areaFlexible hours- The Technical Support Specialist provides technical support at our main office and remote jobsites. This position will be responsible for deploying, maintaining, troubleshooting, and supporting the technology used by our field teams. This role requires frequent jobsite...Work at officeRemote workRelocation
- ...Axon Enterprise is seeking a technically skilled Customer Support professional in the Atlanta area to troubleshoot software/hardware issues, assist customers, and maintain product knowledge across Axon solutions and policies. The role emphasizes problem solving, clear...
Axon Enterprise Inc
Brooklyn, NY5 days ago $23 - $28 per hour
...same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world... .... Scope of Position Under the guidance of the Technical Services Supervisor, the Technical Support Specialist will provide expert product knowledge, technical...Permanent employmentInternshipWork at officeLocal areaRemote workFlexible hours- Full Time Professional SC, Aiken, SC, US Technical Support Specialist Nuclear Materials Level III The Technical Support Specialist Nuclear Materials Level III directly supports key and operational support activities assigned by DOE-SR Mission Program Management Team at...Full timeFor contractors
- Motorola Solutions in New Jersey is seeking a Technical Support Specialist to troubleshoot sophisticated public safety application suites and ensure customer success. This role operates in a CJIS-governed environment, requiring a fingerprint background check. You will...
- Momentum Telecom in Birmingham, AL is seeking a Technical Support Rep 1 - ECS to deliver advanced technical support to Momentum Retail customers and escalate reseller issues as needed. The role is based in our Birmingham, AL office with occasional scheduling flexibility...Work at office
$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift- ...Weaver Miller, a full-service commercial law firm serving clients throughout Florida, is seeking a full-time Multimedia Technical Support Specialist to work in our downtown Miami Office. The Multimedia Technical Support Specialist will be responsible to create and provide...Full timeWork experience placementLocal area
- A technology solutions company is seeking a Technical Support Specialist to provide remote assistance for hardware, software, and store networks. This role involves troubleshooting issues, managing support tickets, and ensuring optimal performance of store systems. Ideal...Remote jobShift work
- Vitu in the United States is seeking a Technical Customer Care Specialist I (Remote) to assist clients via phone, email, chat, and other channels, resolving application and product issues with a focus on quality assurance. You will log interactions in the CRM, provide...Remote job
- ...Technical Product Support Specialist Laerdal Medical Benefits Include: Generous PTO & Holidays Hybrid and Compressed Work Week (for operations-based roles only) Comprehensive Medical, Dental, and Vision HSA & FSA Account Options, with employer HSA contribution 401k with...Work at officeMonday to FridayShift work
Laerdal Medical AS
Brooklyn, NY2 days ago - Jobtailor is seeking a technical support specialist in Los Angeles to investigate, diagnose, and resolve issues in Vista Group software used by cinemas. You will test solutions before deployment, log software bugs with global teams, install and configure software remotely...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- mri tech aide Brooklyn, NY
- salesforce technical analyst Brooklyn, NY
- service desk assistant Brooklyn, NY
- end user support technician Brooklyn, NY
- operations support technician Brooklyn, NY
- help desk technical support Brooklyn, NY
- technical assistant Brooklyn, NY
- support analyst Brooklyn, NY
- technical associate Brooklyn, NY
- life support technician Brooklyn, NY