Learning and Development Coordinator

Learning & Development CoordinatorGreat learning experiences shape how associates connect with Team Nemacolin from their very first day. As a Learning & Development Coordinator, you will create engaging, organized, and meaningful learning opportunities that help associates build confidence, develop skills, and understand the standards and expectations that guide success across the resort. Serving as the lead facilitator for associate orientation programs and a key contributor to learning initiatives across Team Nemacolin, you will guide associates through important moments in their development while partnering with leaders to deliver effective training programs. This role offers an opportunity to strengthen facilitation expertise, influence the associate experience, and contribute to a workplace committed to continuous learning and growth.What You Will CreateMeaningful introductions to Team Nemacolin by leading orientation programs for new associates, facilitating learning activities, and helping participants understand the standards, expectations, resources, and opportunities available throughout the resortLearning experiences that strengthen knowledge, confidence, and performance through organized training programs, workshops, learning resources, and developmental opportunitiesStrong connections across the resort by leading property tours and helping associates become familiar with the people, places, services, and experiences that make Team Nemacolin uniqueConsistent and accessible learning resources by maintaining training materials, learning records, communications, schedules, and program documentationContinued learning and professional growth by reinforcing brand ambassador expectations and supporting workshops, development programs, and ongoing associate learning opportunities across Team NemacolinStrong partnerships with leaders and associates by coordinating learning initiatives, responding to training needs, and helping create a positive and engaging learning environmentReliable program execution through effective coordination of logistics, scheduling, materials, communications, and learning-related administrative processesWhat You Can ExpectLeadership of orientation programs for new associates and the opportunity to influence how associates experience Team Nemacolin from their first day forwardA highly interactive role that combines facilitation, coordination, communication, and relationship-building across departments and teamsFrequent collaboration with leaders, associates, Human Resources Department partners, and subject matter experts to support learning and development prioritiesOpportunities to facilitate workshops, support development programs, coordinate learning events, and contribute to associate growth across the resortResponsibility for managing schedules, materials, records, communications, and other details that support effective learning experiencesExposure to a wide range of departments, operational functions, and leadership teams across NemacolinOpportunities to strengthen facilitation, training, communication, and organizational-development expertise while building a career within Human Resources and Learning & DevelopmentA flexible schedule that may occasionally include evenings, weekends, or special events based on business and operational needsWhat You BringA genuine passion for helping people learn, grow, and succeed through meaningful development experiencesConfidence facilitating groups and presenting information in a way that is engaging, organized, and easy to understandStrong communication and interpersonal skills that help build trust and credibility with associates and leaders across the resortExceptional organization and attention to detail, with the ability to manage multiple priorities while maintaining accuracy and follow-throughA collaborative mindset and willingness to partner with others to strengthen learning outcomes and associate experiencesAdaptability and resourcefulness when responding to changing priorities, scheduling needs, and operational demandsProfessional judgment, discretion, and maturity when handling confidential information and sensitive associate mattersCuriosity and initiative to explore new learning methods, training approaches, and development opportunities that enhance the associate experienceQualificationsBachelor's degree in human resources, organizational development, education, communications, hospitality, business administration, or a related field preferredMinimum of two years of experience in training, facilitation, learning and development, human resources, hospitality operations, education, communications, or a related fieldPrevious experience facilitating presentations, workshops, orientations, training sessions, or group learning experiences preferredStrong written and verbal communication skills, including the ability to present information confidently and effectively to diverse audiencesProficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPointAbility to learn and effectively utilize learning-management systems, human resources systems, and other technology supporting associate development initiativesAbility to communicate effectively in EnglishAbility to stand and facilitate presentations for extended periods and perform the physical requirements associated with conducting training programs and learning eventsAdditional InformationThis job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.Craft a Career Defined by Excellence, Growth, and ExperienceSet within Pennsylvania's Laurel Highlands, Nemacolin brings together luxury-level service, refined hospitality, and a culture where meaningful careers take shape through experience, mentorship, and opportunity. Each role contributes to extraordinary guest and member moments while building a professional journey grounded in craftsmanship, collaboration, and pride.A dynamic rooted in accountability, respect, and innovation encourages professionals to contribute ideas, elevate standards, mentor others, and grow with intention.Professional Development & RecognitionPaid training and continuous learning opportunitiesLeadership development and accelerated leadership pathwaysMentorship, coaching, and cross-functional experienceMonthly recognition opportunities for associates, leaders, and teamsBenefits Designed for Well-Being and LifestyleCompetitive compensation and attractive 401(k) programMedical, dental, and vision coverage availablePaid time offEducational and career advancement supportSavings across resort dining, retail, spa, and activitiesDiscounted associate meals, dry cleaning, and uniform servicesExclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate communityA career at Nemacolin weaves together professional and personalized development, meaningful relationships, and the opportunity to help shape unforgettable experiences for guests, members, and colleagues alike.Bring your passion. Grow your career. Create Real Life Magic.About NemacolinA private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania's Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine how your talents, perspective, and ambition could shape what comes next.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.