Sales Manager
$10k - $100kPylon Labs
Pylon is a Series B, AI-native B2B company building the next generation of customer support.
Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence. This is a massive market with incumbents that weren't built for AI-first workflows. Company- Series B, $51M raised
- Backed by a16z, BCV, General Catalyst, Y Combinator
- 100+ employees
- Offices in San Francisco and New York City
- Manage and coach a team of 6-10 Account Executives
- Help build, document, and scale our sales playbooks (commercial and upmarket)
- Drive consistent execution across inbound and outbound motions
- Partner closely with leadership to refine segmentation, quotas, and process
- Lead deal reviews, pipeline inspection, forecasting, and performance management
- Recruit AEs
- 2+ years managing SaaS AEs
- Experience scaling a team beyond the "early reps" phase
- Strong coaching instincts and operational rigor
- Comfortable operating in ambiguity and building process from scratch
- Based in SF or NYC and willing to work in-person
- Experience managing teams selling $10k-$100k+ ARR deals
- Experience in competitive, incumbent-heavy markets
- Familiarity with AI-driven or technical products
- Salesforce
- Scratchpad
- Salesbricks
Vacancy posted 5 days ago
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