MEAL Officer - Local Hire

Location: Gaza Strip, Palestine, State of Project HOPE is an international NGO of more than 900 engaged employees and hundreds of volunteers who work in more than 25 countries, responding to the world’s most pressing global health challenges. Throughout our 60‑year legacy, Project HOPE has treated millions of patients and provided more than $3 billion worth of medicines to local health care organizations around the world. We have helped build hundreds of health programs from the ground up and responded to humanitarian crises worldwide. Code of Conduct It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency. Program Summary Project HOPE is providing humanitarian assistance to internally displaced and conflict‑affected persons in Rafah, Khan Younis, and Deir Al Balah neighborhoods within Gaza. The portfolio in Gaza focuses on Health, Protection and WASH programming with private funding and support from USAID/BHA. The MEAL unit supports improvement of the effectiveness of health programs and operations in Gaza by providing up‑to‑date and accurate data on our activities that can inform the larger team on how to adapt programs, can inform cluster sectors of Project HOPE’s contribution, and inform our donors on the progress of the program implementation against stated objectives. Position Summary Reporting to the MEAL Coordinator, the MEAL Officer supports the design, implementation and quality assurance of MEAL systems across active projects in Gaza. The role ensures field monitoring, accountability systems, operational performance reviews, and donor‑aligned reporting are effectively implemented. This position is being advertised contingent upon award; while the recruitment process will proceed as part of organizational preparedness, no formal offer will be extended until funding is confirmed. MEAL System Implementation Lead the implementation of project‑specific MEAL plans, ensuring all field‑level activities align with donor and organisational strategies. Develop and regularly update Indicator Performance Tracking Tables (IPTT) and project dashboards to monitor progress against set targets. Set up, maintain and troubleshoot digital data collection platforms such as KoboToolbox, DHIS2 or ODK. Conduct regular data quality checks, audits and completeness reviews to ensure that collected information is accurate, consistent and reliable. In collaboration with programme managers, design the overall framework for new project MEAL systems, including logframes, monitoring calendars and field monitoring plans. Establish and monitor Community‑Based Complaints and Feedback Mechanisms (CFM) to ensure beneficiaries have transparent channels for raising concerns. Conduct regular field site visits to verify project implementation and ensure adherence to established quality standards and benchmarks. Monitoring & Data Quality Coordinate routine field monitoring, spot‑checks, PDMs and verification visits. Conduct Data Quality Assessments (DQAs), baseline/end‑line surveys and internal evaluations. Maintain and update the Indicator Performance Tracking Table (IPTT) to monitor progress against project targets, outcomes and outputs on a weekly or monthly basis. Monitor operational support functions (logistics, fleet, finance) through structured field reviews and compliance assessments. Perform periodic Data Quality Audits (DQAs) and assessments to identify and mitigate data pitfalls, such as inconsistencies, duplicates or missing information. Ensure all collected data is managed and archived according to internal and donor data protection protocols, maintaining strict beneficiary confidentiality. Accountability Systems Ensure effective operation of complaints and feedback mechanisms (CFM). Promote safe, confidential and culturally appropriate reporting channels. Ensure every piece of feedback is recorded, categorised and referred to the right department, ensuring a timely response back to the person who raised the concern. Organise regular Focus Group Discussions (FGDs) and community meetings to ensure beneficiaries are involved in project design and decision‑making. Produce monthly accountability summaries that analyse feedback trends, identify recurring issues and track "loop closure" rates. Ensure compliance with data protection and Do No Harm principles. Learning & Adaptation Identify, document and disseminate high‑quality case studies, "stories of change" and technical briefs that showcase project impact. Draft high‑quality monitoring reports that highlight achievements, bottlenecks and recommendations for project adjustments. Help define the project’s Learning Agenda, identifying key research questions that need to be answered through evaluations or specialised studies. Maintain a structured Knowledge Management (KM) system (e.g., SharePoint, shared drives) where evaluation reports and technical papers are easily accessible. Reporting & Proposal Support Contribute to proposal development and donor reporting. Define targets, update logframes and draft MEAL plans. Draft and review the MEAL sections of progress reports (monthly, quarterly and annual), ensuring all indicator tables are accurate and up‑to‑date. Create charts, maps and infographics for reports and presentations to make complex data easy for donors and stakeholders to understand. Support baseline surveys and needs assessments to provide the "rationales" and "problem statements" needed for winning new grants. Ensure all reports meet specific donor requirements (e.g., USAID, EU/ECHO, UN agencies) regarding indicator definitions and reporting formats. Capacity Building Train staff and partners on MEAL tools and digital systems (DHIS2, Kobo). Promote accurate reporting and data‑driven decision‑making. Minimum Qualifications Bachelor’s level in social sciences, public health, statistics or international development, with experience or background in M&E, epidemiology, public health and health information management. Master’s degree preferred. 3‑5 years of applied experience with a humanitarian organisation in designing, implementing and overseeing monitoring and evaluation tasks. Demonstrated experience in managing teams and building staff capacity within complex programming. Experience with M&E approaches for key donors such as USAID/BHA, ECHO, EU, DfID, UN. Experience in database design and other tools for information management like DHIS2. Experience in use of qualitative and quantitative software for data analysis. Strong interpersonal skills and commitment to humanitarian principles. Fluent knowledge of English and of local language (Arabic). Essential computer literacy (Word, Excel and internet). Physical Demands While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment. Must be able to communicate in verbal and written form and must be able to travel internationally. Project HOPE employees may be required to travel or work in countries where working conditions are classified as "hardship". Work Environment Travel for extended periods may be by air and/or other modes of transportation. Project HOPE employees may be required to travel or work in countries where working conditions are classified as "hardship". Due to the substantial number of inquiries we receive, only candidates who have met the required experience and qualifications for this position will be considered. No phone calls please. However, as we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities unless you direct us otherwise. Thank you very much for your interest in Project HOPE. #J-18808-Ljbffr Project HOPE Namibia (PHN)