Graduate Admissions Coordinator (Admissions Credentials Representative)

GRADUATE SCHOOL (IN-GRAD-IUINA)

The Graduate Admissions Coordinator supports graduate and professional admissions operations for all Indiana University (IU) Indianapolis Graduate (master's, doctoral, and certificate) and non-degree programs. Working collaboratively with academic units, Indianapolis campus and other IU campus partners, the coordinator manages admission processing activities utilizing enterprise application and student information systems, supports workflow implementation and continuous process improvement, and helps ensure timely and accurate progression of applications through the admissions lifecycle. The position serves as a key operational liaison between the Graduate School, academic programs, and administrative office to support consistent admission practice, data integrity, and responsive service to prospective students and campus stakeholders. Department‑Specific Responsibilities Coordinates complex admissions processing workflows, ensuring compliance with Graduate School academic standards and institutional policies, and supporting efficient student‑centered admissions operational aligned with graduate enrollment management best practices. Verifies eligibility and academic requirements. Processes admissions and matriculation action. Supports graduate non‑degree and inter‑campus transfer processes. Monitors data quality and compliance standards. Assists with training and communication related to admissions policies, procedures, and systems. Contributes to operational effectiveness and strategic graduate enrollment goals by promoting consistent admissions practices, maintaining accurate student records, and supporting an accessible and responsive applicant experience. General Responsibilities Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database. Completes route sheets with an overview of candidate's background; checks student's eligibility for degree; profiles institutions candidate has attended. Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript. Forwards information and recommendations to appropriate department and notifies candidate as to status of their application. Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status. Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures. Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate. Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process. May provide guidance to other admissions credentials representatives. Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education. Education (Required) High school diploma or equivalent (HSED or GED). Work Experience (Required) 2 years of office or related experience. Preferred Work Experience Experience working with complex data and/or records services in a team environment. Skills (Required) Proficient written and verbal communication skills. Maintains a high degree of professionalism. Demonstrates time management and priority setting skills. Demonstrates a high commitment to quality. Possesses flexibility to work in a fast‑paced, dynamic environment. Highly thorough and dependable. Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required. This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. Location: Indianapolis, Indiana Hybrid work schedule available. Eligibility for remote and in‑person work; subject to change. Salary: $40,000 - $43,000 per year Benefits Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long‑term disability, critical illness, and supplemental accidental death & disability insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP) Job Attributes Career Level: Intermediate FLSA: Nonexempt Job Function: Student Services Job Family: Admissions & Recruitment Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. #J-18808-Ljbffr Indiana University